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System Data not calculating

P

PineapplePredator

macrumors newbie
Original poster
Jan 8, 2025
11
0
Hi, I have a pretty new MacBook Pro 16 inch M4 Pro with 48gb RAM.
as you can see below I have a lot of free space and not many programmes at all installed. mostly just MS Office suite and discord/spotify/telegram/whatsapp. Nothing on Spotify is downloaded.

I have another thread open regarding an issue with SSD writing I am having, not sure if this is related.

Any ideas how I can solve this? I have looked at a reddit post which mentions to turn on the setting "use as system photo library" tab in the photos app, however on my machine it is greyed out and not able to select.
 
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please see info in screenshot for iCloud info
 

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Just be patient and give macOS background processes opportunity to finish their housekeeping. If the laptop is "pretty new" and you believe there is hardware issue, exchange the laptop for another or open a case with AppleCare.
 
Bigwaff said:
Just be patient and give macOS background processes opportunity to finish their housekeeping. If the laptop is "pretty new" and you believe there is hardware issue, exchange the laptop for another or open a case with AppleCare.
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Mine has done this for HOURS and HOURS. How long does this go?
 
PineapplePredator said:
Hi, I have a pretty new MacBook Pro 16 inch M4 Pro with 48gb RAM.
as you can see below I have a lot of free space and not many programmes at all installed. mostly just MS Office suite and discord/spotify/telegram/whatsapp. Nothing on Spotify is downloaded.

I have another thread open regarding an issue with SSD writing I am having, not sure if this is related.

Any ideas how I can solve this? I have looked at a reddit post which mentions to turn on the setting "use as system photo library" tab in the photos app, however on my machine it is greyed out and not able to select.
Click to expand...

PineapplePredator said:
Hi, I have a pretty new MacBook Pro 16 inch M4 Pro with 48gb RAM.
as you can see below I have a lot of free space and not many programmes at all installed. mostly just MS Office suite and discord/spotify/telegram/whatsapp. Nothing on Spotify is downloaded.

I have another thread open regarding an issue with SSD writing I am having, not sure if this is related.

Any ideas how I can solve this? I have looked at a reddit post which mentions to turn on the setting "use as system photo library" tab in the photos app, however on my machine it is greyed out and not able to select.
Click to expand...
Hi, Ive had my brand new MacBook M4 Pro 24gb Ram for two and a half months and it's been constantly calculating system data since I've had it. I've got an open case with apple they had me erase my drive and do fresh install twice, it works for about a week but has gone back to calculating again, all it takes is deleting a file/changing a setting or just doing nothing and it goes back to calculating. Ive been on the phone to them multiple times they've done diagnostics and they still have no answer apart from it might get fixed with a update and they apparently know that this is a issue for some people. It's my first Mac and am pretty pissed that a brand new machine that cost so much isn't working as it should. it's also creating a lot of library issue logs. I hope they fix it soon.
 

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Try Disk Utility's "First Aid" on everything you see from your main drive after activating "Show All Devices" in the View menu, beginning at the top.

Screenshot 2025-02-08 at 18.03.03.png
 
Adora said:
Try Disk Utility's "First Aid" on everything you see from your main drive after activating "Show All Devices" in the View menu, beginning at the top.

View attachment 2480352
Click to expand...
Thanks! Ive done this before but stated at the bottom first, i will try from the top if that's what you're meaning. Do you need to be in safe mode? or can i do in normal ? Cheers
 
Percell said:
Thanks! Ive done this before but stated at the bottom first, i will try from the top if that's what you're meaning. Do you need to be in safe mode? or can i do in normal ? Cheers
Click to expand...

Just to test if there is a corruption in the file system, don't know if it's really important where you start. You could try doing this also from the Recovery partition. Safe Mode wouldn't make a difference I think.

Edit: I just tried myself the Storage option because I also had a similar problem a while ago.

There was a huge grey block of documents. Dont't know if it ever got fixed. It's on my other Mac that is currently not in use. I think I used another external drive with a new clean install later and just left the internal drive alone.

Now everything is there after maybe 4 seconds.
 
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The Maintenance features of Onyx can also fix a few things:

Titanium Software | Operating System Utilities for Mac - OnyX

OnyX is a multifunction utility that you can use to verify the startup disk and the structure of its system files, perform cleaning and computer maintenance tasks, configure some hidden parameters of many Apple applications, and more.
www.titanium-software.fr www.titanium-software.fr


Or running EtreCheck and post the report here if it finds some problems and you don't know how to fix them:

EtreCheck

www.etrecheck.com www.etrecheck.com
 
Thanks, Ive just done the disk utility repair and still no luck it showed no errors. I will have to give OnyX a go and do a EtreCheck report when i get some time. Thanks for trying to help much appreciated.
 
Adora said:
The Maintenance features of Onyx can also fix a few things:

Titanium Software | Operating System Utilities for Mac - OnyX

OnyX is a multifunction utility that you can use to verify the startup disk and the structure of its system files, perform cleaning and computer maintenance tasks, configure some hidden parameters of many Apple applications, and more.
www.titanium-software.fr www.titanium-software.fr


Or running EtreCheck and post the report here if it finds some problems and you don't know how to fix them:

EtreCheck

www.etrecheck.com www.etrecheck.com
Click to expand...
Hi, I ran Onyx and that didn't help but I can fix it by creating a test user then booting in and out of safe mode then after that I delete the test account and it goes to normal for a while until i save or delete any file, so thinking its got something to do with how it stores files. I will do a EtreCheck report and post back.
 
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Reactions: ChadGippidy and Adora
No updates but here’s my EtreCheck report.

Here's the photos of EtreCheck Report sorry if they are out of order.
 

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Adora said:
The Maintenance features of Onyx can also fix a few things:

Titanium Software | Operating System Utilities for Mac - OnyX

OnyX is a multifunction utility that you can use to verify the startup disk and the structure of its system files, perform cleaning and computer maintenance tasks, configure some hidden parameters of many Apple applications, and more.
www.titanium-software.fr www.titanium-software.fr


Or running EtreCheck and post the report here if it finds some problems and you don't know how to fix them:

EtreCheck

www.etrecheck.com www.etrecheck.com
Click to expand...
Hi Adora,
Ive posted my EtreCheck Report in this thread not sure if it will help?
Thanks
 
came across this post whilst looking for a fix, I am having the exact same issue, also tried wiping the drive and reinstalling macOS and nothing, mine started happening after update 15.3 before this update it was fine I installed 15.3.1 hoping that would contain a fix but nope so annoying.
 
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