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mk313

macrumors 68020
Original poster
Feb 6, 2012
2,079
1,152
I don't want to jump to any conclusions, but figured I'd put this out there so people can be prepared just in case. I've been using the 5 GB for 150 days T Mo Prepaid account for several years now. My plan ran out last week & I haven't been able to renew. Trying to access my T Mo account through the Cellular Data tab in Settings give a connection error. If I log in through the website, there are still data passes available, just not anything longer than 30 days.

Hopefully it's just some kind of glitch on my end, but I know at least one other user was getting the same connection error. Wanted to put this out there, to give others who use the service a heads up that it MIGHT no longer be able to be renewed.
 

sparksd

macrumors G3
Jun 7, 2015
9,988
34,224
Seattle WA
My 5/150 plan is still active and I am able to access my account under the Cellular Data tab - Mini 6. I'll have to wait and see on the renewal (131 days left).
 
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mk313

macrumors 68020
Original poster
Feb 6, 2012
2,079
1,152
That's good to hear. Glad you're able to still access it through the Cellular Data Tab. Gives me some hope that it's just something going on with my account.
 
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sparksd

macrumors G3
Jun 7, 2015
9,988
34,224
Seattle WA
That's good to hear. Glad you're able to still access it through the Cellular Data Tab. Gives me some hope that it's just something going on with my account.

Keep us posted. That plan has been a great deal when you don't need a lot of data and T-Mobile's 5G service is really good here in Seattle - I usually see around 750MB/s.
 
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jdb8167

macrumors 601
Nov 17, 2008
4,859
4,599
I was able to renew the $10 5 GB for 5 months T-Mobile 5G pre-paid cellular iPad plan yesterday. It is still available. I did have a slight problem though. It wouldn’t let me renew until I canceled the previous plan which still had 90 days left but no data. It kept giving me an error that said no data could be added while the old plan was still active.

It was easy enough to fix though by just canceling it from the cellular management panel in settings on the iPad. After that I had no trouble. It was a slight annoyance that I had to reenter my personal info and credit card.
 

sparksd

macrumors G3
Jun 7, 2015
9,988
34,224
Seattle WA
I was able to renew the $10 5 GB for 5 months T-Mobile 5G pre-paid cellular iPad plan yesterday. It is still available. I did have a slight problem though. It wouldn’t let me renew until I canceled the previous plan which still had 90 days left but no data. It kept giving me an error that said no data could be added while the old plan was still active.

It was easy enough to fix though by just canceling it from the cellular management panel in settings on the iPad. After that I had no trouble. It was a slight annoyance that I had to reenter my personal info and credit card.

Good info to tuck away for my next renewal. Thanks for the update.
 

mk313

macrumors 68020
Original poster
Feb 6, 2012
2,079
1,152
I was able to renew the $10 5 GB for 5 months T-Mobile 5G pre-paid cellular iPad plan yesterday. It is still available. I did have a slight problem though. It wouldn’t let me renew until I canceled the previous plan which still had 90 days left but no data. It kept giving me an error that said no data could be added while the old plan was still active.

It was easy enough to fix though by just canceling it from the cellular management panel in settings on the iPad. After that I had no trouble. It was a slight annoyance that I had to reenter my personal info and credit card.
Thanks for replying back. Glad to hear that this is still being offered. Seems like it’s just an issue with my iPad. That definitely gives me some direction. Thanks!
 
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mk313

macrumors 68020
Original poster
Feb 6, 2012
2,079
1,152
Just to close out this thread in case someone searches for it in the future. The issue turned out to be some kind of technical glitch with T Mo. I called them & after doing some troubleshooting, the CSR sent a note to IT. About it week later & it is now working again.
 
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sparksd

macrumors G3
Jun 7, 2015
9,988
34,224
Seattle WA
Just to close out this thread in case someone searches for it in the future. The issue turned out to be some kind of technical glitch with T Mo. I called them & after doing some troubleshooting, the CSR sent a note to IT. About it week later & it is now working again.

Good to hear and thanks for the follow-up.
 

tonywalker23

macrumors 6502a
Dec 21, 2003
508
1,543
SC
Just learned about this last week, my first iPad was an iPad mini first gen and have always gotten WiFi only iPads… until the iPad Pro m4 last week :)
i first signed up for a $5 a month Tello plan. Then while googling I discovered this T-Mobile “hidden” plan. singed up for it and will let the tello one not renew in a few weeks. My only question is i can’t find out how to see how much data i have left? I know i can use the settings in cellular section of iPad but as far as an actual number of GB left from t-mobile i can’t find that.
When i use the settings app to get to my T-Mobile account page the closest i can see is my usage that list every 0.003MB i’ve used in a big long chart, but still no simple pie chart of how much used and left out of 5GB

Am I just not looking in the right place? Thanks (never had a T-Mobile account before this)
 

Apple_Robert

Contributor
Sep 21, 2012
35,645
52,419
In a van down by the river
Just learned about this last week, my first iPad was an iPad mini first gen and have always gotten WiFi only iPads… until the iPad Pro m4 last week :)
i first signed up for a $5 a month Tello plan. Then while googling I discovered this T-Mobile “hidden” plan. singed up for it and will let the tello one not renew in a few weeks. My only question is i can’t find out how to see how much data i have left? I know i can use the settings in cellular section of iPad but as far as an actual number of GB left from t-mobile i can’t find that.
When i use the settings app to get to my T-Mobile account page the closest i can see is my usage that list every 0.003MB i’ve used in a big long chart, but still no simple pie chart of how much used and left out of 5GB

Am I just not looking in the right place? Thanks (never had a T-Mobile account before this)
It won’t show you how much you have left. And it has been my experience, that the used total shown isn’t always exact.
 

dmccombs

macrumors 6502a
May 13, 2013
718
1,752
I just got an ipad cellular. I have t-mobile for a provider. When I go to add a cellular plan, it only show me 3 monthly plans, not the $10, 5GB, 5 month plan. How do I see the 5 month plan. DO I need to select Prepaid plans, even though my iphone is post-paid?
 

Apple_Robert

Contributor
Sep 21, 2012
35,645
52,419
In a van down by the river
I just got an ipad cellular. I have t-mobile for a provider. When I go to add a cellular plan, it only show me 3 monthly plans, not the $10, 5GB, 5 month plan. How do I see the 5 month plan. DO I need to select Prepaid plans, even though my iphone is post-paid?
Yes, you select pre-paid. You make payment via CC. The plan is not tied to your T-Mobile phone plan.
 
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