#1
Hi,
I'm trying to enroll for iPhone upgrade program since 3rd of November without a luck. I have a T-mobile and apple is not allowing T-mobile users to enroll online. u have to go to store for this. went there several times (just came home from store). to get enrolled, store has to have iPhones (iPhone X) in stock. around my location there are no iPhone X in 12 stores for t-mobile user. only option to buy it is preorder.
on my first visit, one of the apple staff told me to wake up every day at 6 am and look if there are any iPhones in stock for tmobile, buy it (to reserve it), go in store for pickup and at that moment "return" it back. (with this operation I would reserve one iPhone for me for enrollment). after 3 days I stopped waking up in the mornings.
on the next visit, I asked if I could buy an AT&T iPhone (which they had in store) and use it on my t-mobile. answer was NO. I couldn't do it because that device was only for at&t users and they were not allowed to sell it under t mobile enrollment program.
I got an idea to preorder t-mobile iPhone, bring it back to store. return it and at the same time enroll for upgrade program. in this case that would have an tmobile device in store.
today I got my iPhone x. went to store and first asked if this "operation" will work. they said yes if I had an iPhone in hand. I showed them my iPhone. after this they told me that there was a big chance that somebody would buy it online while enrolling me on this program. (why they couldn't reserve it under my name while enrolling process I don't know). I said ok lets still try it. we stared the process of returning. and after checking if I was eligible for upgrade program. they found another problem. my phone number was under my wife name. and they couldn't do it without her. "luckily" my wife was in the mall too. they asked SNN and her driver license. here we got another problem, wife's driver license was not good for them. and to find out what was the problem with it they advised to go to DMV and ask them "why apple did not like my driver license?"
did anybody have the same issue? I have a filling that for some reason apple does not want to sell to t-mobile users iPhones with upgrade program. while sprint, at&t and version users can enroll online.
p.s. forget to mention that i bought on apple.com with Barclay card without any problem in 10 minute mac book.