iPhone T-Mobile® Scam Shield: Worse than Worthless

[janeauburn]

This app claims to do two things:
1. block scam calls.
2. identify callers.

It does neither.

Even worse, I now seem to receive MORE scam calls since I installed this on my iPhone.

Could this app itself be a scam? What's your experience. Makes me so angry.

 

[JDiggyDawg]

I've received a small increase in spam calls, but it hasn't been that noticeable for me. For the caller ID, it hasn't really worked much, but I think it's because I had it disabled by accident, so I can't speak to that much.

I'm wondering if their algorithm needs some time to learn before it ends up being that useful.

 

[janeauburn]

I see that I'm not alone in my disgust with this program:

T-Mobile Scam Shield - Apps on Google Play

Your call control center.

play.google.com

Haven't seen so many one star reviews in a long time.

Others are also wondering whether the app itself is a scam, and I'm not alone in getting MORE scam calls since I installed this thing.

Horrible.

 

[Apple_Robert]

I have had 1 spam call in 6 months and I have been using the app for a long time. Other calls have rightly been identified.

 

[rainafterthesun]

I have had 1 spam call in 6 months and I have been using the app for a long time. Other calls have rightly been identified.

How can you be so sure though? Just curious. I had a few clients call me and the caller ID said possible scam...

 

[0128672]

I have had 1 spam call in 6 months and I have been using the app for a long time. Other calls have rightly been identified.

Pretty much same experience here. I might get an occasional extended car warranty spam call, but T-Mobile identifies as likely spam. Having voicemail to text makes it so easy to confirm it's spam.

 

[Ungibbed]

Caller ID has been working for me.