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MacChickens

macrumors newbie
Original poster
Dec 17, 2020
3
9
This system update was the most painful thing I've ever done in quite a while.

First, downloading the thing.... The system preferences panel said the download was complete and even tried to install the system, but then after wasting an hour on the stalled install and forcing a restart, the computer suddenly realized that the download wasn't finished and had to complete it. This was just a preview of things to come.

I realized how much Apple has changed when I tried to install the system. Numerous black and logo screens, blackouts, stalled progress bars that suddenly flashed to another black screen.... Finally, after several forced restarts, the computer booted to the password screen with for no apparent reason. I suppose the system somehow installed successfully without me knowing it.

We've been using Macs here since forever and never had to struggle this much to install the system software. I remember installing System 7 on that Iici, and swapping diskettes appeared to be then the most annoying thing... but at least you knew what the damn computer was doing! Black screens and non-descriptive logo screens, never in my life did I think that Apple would make installing a piece of system software so painful. I hope this was a glitch, and not a preview of things to come.
 

Benz63amg

macrumors 601
Oct 17, 2010
4,370
911
Huh? Why did you force restart when the Mac was switching from screen to screen etc during the installation process? (All that stuff you mentioned is normal) You shouldn’t have touched the Mac at all until the installation was complete and you were brought to the login screen

you claim to be a savvy Mac user but I find that hard to believe after you said that you “force restarted” the Mac multiple times while installing a major software update.. I mean, Seriously?
 
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jagolden

macrumors 68000
Feb 11, 2002
1,583
1,493
My installation went just fine. I’ve learned over the last couple of updates to just be patient. It’s not a 20 minute operation.
I just set mine up and just let it go. Came back a few hours later and all was, and continues to be good.
I upgraded from Catalina on a 2017 iMac, 27” 5K Retina, 64g ram.
I was trepidation’s about the upgrade after all the posts I read, but the posts turned out to be a lot of nothing.
 
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mwidjaya

macrumors 6502
Feb 25, 2004
426
561
Australia
Flawless installation here.
Wouldn't go that far.

Fact is, when you hit the Install button, you are taking a leap of faith.

You don't know how long it will take. Will it reboot x many times? Is it hung? 2 hours later, should I power it down forcefully?

It's gotten complicated and more uncertain than ever.

Some people have been burned and are naturally hesitant.
 

jagolden

macrumors 68000
Feb 11, 2002
1,583
1,493
Huh? Why did you force restart when the Mac was switching from screen to screen etc during the installation process? (All that stuff you mentioned is normal) You shouldn’t have touched the Mac at all until the installation was complete and you were brought to the login screen

you claim to be a Mac user for a long time but I find that hard to believe after you said that you “force restarted” the Mac multiple times while installing a major software update

I truly believe many people lack the patience to have learned how things work.
Not sure what “long tern user” implies. I consider myself a long time user (since 1987) and am still learning things. Started on System 6.x, and despite the naysayers, I shoehorned System 7 into an SE along with a 20” monitor.
Biggest learning experience was patientce young Padawan.
 

MacChickens

macrumors newbie
Original poster
Dec 17, 2020
3
9
Huh? Why did you force restart when the Mac was switching from screen to screen etc during the installation process? (All that stuff you mentioned is normal) You shouldn’t have touched the Mac at all until the installation was complete and you were brought to the login screen

you claim to be a Mac user for a long time but I find that hard to believe after you said that you “force restarted” the Mac multiple times while installing a major software update
One and a half hours stuck on a "less than one minute remaining" screen? That's not about patience, the system instal was frozen!
 

jazz1

Contributor
Aug 19, 2002
4,666
19,598
Mid-West USA
Wouldn't go that far.

Fact is, when you hit the Install button, you are taking a leap of faith.

You don't know how long it will take. Will it reboot x many times? Is it hung? 2 hours later, should I power it down forcefully?

It's gotten complicated and more uncertain than ever.

Some people have been burned and are naturally hesitant.
Even though I’ve been with Macs, since the first Mac, I thought the Big Sur 11.1 was pretty scary. Even though I ran the beta on my 2015 iMac and then the initial public release, I wasn’t quite prepared for the update process/sequences of the 11.1 release on my new M1 MacMini.

I’ve run two monitors on that rig, and I’ve had monitor blackouts on the USC-C monitor probably about 6 times over a two week period of daily use.

During the 11.1 install both screens were alternately going black and recovering in a quick succession. It was weird! It really appeared like serious install glitch. I finally did a forced shutdown. Yes, I know that is very dangerous!

I have now resigned myself to letting the next install run its course, and just walk away for an hour if I need to. I do still wonder if this was a “normal” install?

I also wonder if I should unplug one monitor during the next upgrade? I don’t know if MacOS benefits from “seeing” what external hardware is being used? If so how would the introduction of new devices, after an upgrade, fare if that was the case.
 
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mwidjaya

macrumors 6502
Feb 25, 2004
426
561
Australia
I also wonder if I should unplug one monitor during the next upgrade?
To reduce possible fails, I suspect we need to do the dance:
- TM backup
- Unplug external disks not required for the install
- Plug in wired keyboard, mouse
- Single monitor only

Basically give the machine a simple, wired, hardware config.
 
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fisherking

macrumors G4
Jul 16, 2010
11,251
5,561
ny somewhere
To reduce possible fails, I suspect we need to do the dance:
- TM backup
- Unplug external disks not required for the install
- Plug in wired keyboard, mouse
- Single monitor only

Basically give the machine a simple, wired, hardware config.
easy enough to do that... if necessary. can't say i've ever had to go that far (i've certainly had to do a few forced restarts, or kept at it with failed downloads). no harm in being prepared, tho.

meanwhile, another pointless rant on macrumors; who'd have expected that?
 
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MacChickens

macrumors newbie
Original poster
Dec 17, 2020
3
9
On the plus side, we've not experienced most of the problems we were warned about after the install. I guess we paid our dues with that install from hell!
 
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Janeilfen

macrumors 6502
Feb 11, 2018
286
62
so what's the point of this post? it sounds like the update was successful, so you're not looking for help. You are also not providing what system you upgraded nor from which OS ... well, you ranted, I hope you feel better
I understand fully why this guy is having a bit of a rant. I didn't have the install issues he had but it has to be said that Apple are no longer the go to company for "it just works". My experience with iMessage on my Mac Mini for example. It works, then it doesn't, then it works again, then it doesn't. This latest update has broken it again.
 
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rezwits

macrumors 6502a
Jul 10, 2007
833
434
Las Vegas
They just needed to say, BACK the F-k up BEFORE for SURE with this BITCH...
hehe too funny... I just got to used to things working no problems.

Oh and Mail search? bah that is borked for me...
 

profcutter

macrumors 68000
Mar 28, 2019
1,548
1,296
I had a pretty weird install experience on a 2013 trashcan. Forced me to update Catalina, even though I was installing Big Sur. Forced me do a whole series of catalina updates, but didn’t warn me each time. Took about 2 hours for the full install to complete. Numerous reboots (I didn’t force them, it just did them on its own). Lots of long black screens. Worked in the end, but definitely not at smooth as earlier updates I’ve done.
 

fisherking

macrumors G4
Jul 16, 2010
11,251
5,561
ny somewhere
I had a pretty weird install experience on a 2013 trashcan. Forced me to update Catalina, even though I was installing Big Sur. Forced me do a whole series of catalina updates, but didn’t warn me each time. Took about 2 hours for the full install to complete. Numerous reboots (I didn’t force them, it just did them on its own). Lots of long black screens. Worked in the end, but definitely not at smooth as earlier updates I’ve done.
forced? check system preferences>software update>advanced. make sure the things you don't want happening are unchecked (like downloading & installing updates).
 

Eric Idle

macrumors 6502a
Jan 4, 2020
593
473
Wouldn't go that far.

Fact is, when you hit the Install button, you are taking a leap of faith.
Same thing when I leave the house. I choose not to live in fear.
You don't know how long it will take.
I dont worry about this. I have time.
Will it reboot x many times?
I dont care how many times. I have upgraded systems in the past, for 30 years, and I can count on one hand how many times I worried about reboot counts and still have 5 fingers left over.
Is it hung? 2 hours later, should I power it down forcefully?
I have never had to powerdown forcefully one time. If I did, I am reasonably certain that life would go on.
It's gotten complicated and more uncertain than ever.
Not for me.
Some people have been burned and are naturally hesitant.
Unfortunate. If these people had back ups, like would be much easier. And worry free.
 

Benz63amg

macrumors 601
Oct 17, 2010
4,370
911
Even though I’ve been with Macs, since the first Mac, I thought the Big Sur 11.1 was pretty scary. Even though I ran the beta on my 2015 iMac and then the initial public release, I wasn’t quite prepared for the update process/sequences of the 11.1 release on my new M1 MacMini.

I’ve run two monitors on that rig, and I’ve had monitor blackouts on the USC-C monitor probably about 6 times over a two week period of daily use.

During the 11.1 install both screens were alternately going black and recovering in a quick succession. It was weird! It really appeared like serious install glitch. I finally did a forced shutdown. Yes, I know that is very dangerous!

I have now resigned myself to letting the next install run its course, and just walk away for an hour if I need to. I do still wonder if this was a “normal” install?

I also wonder if I should unplug one monitor during the next upgrade? I don’t know if MacOS benefits from “seeing” what external hardware is being used? If so how would the introduction of new devices, after an upgrade, fare if that was the case.
I personally would unplug anything that’s connected to the Mac except for the charger (if it’s a MacBook) as any connected device such as an external display, usb external drive etc could potentially cause an issue although highly unlikely
 

mwidjaya

macrumors 6502
Feb 25, 2004
426
561
Australia
Unfortunate. If these people had back ups, like would be much easier. And worry free.
Yes, if only machines didn't get bricked.

I have never had to powerdown forcefully one time.
Ah, such innocence. Must be nice.
 

profcutter

macrumors 68000
Mar 28, 2019
1,548
1,296
forced? check system preferences>software update>advanced. make sure the things you don't want happening are unchecked (like downloading & installing updates).
Forced as in it wouldn’t continue the Big Sur install until I installed all the Catalina updates. It would download the entire Big Sur install, then fail, then pop up a request to install Catalina updates. I know how to uncheck system updates.
Through all the reboots and failed attempts, it downloaded Big Sur 4 times.
 

fisherking

macrumors G4
Jul 16, 2010
11,251
5,561
ny somewhere
Forced as in it wouldn’t continue the Big Sur install until I installed all the Catalina updates. It would download the entire Big Sur install, then fail, then pop up a request to install Catalina updates. I know how to uncheck system updates.
Through all the reboots and failed attempts, it downloaded Big Sur 4 times.
you mean, it finally downloaded & installed big sur on the 4th attempt? anyway, not sure why you had to run the catalina installs; seems you could have gone to the software update window, ignored the 'other' updates and just installed big sur. but, at least you got thru this! 👍
 

profcutter

macrumors 68000
Mar 28, 2019
1,548
1,296
you mean, it finally downloaded & installed big sur on the 4th attempt? anyway, not sure why you had to run the catalina installs; seems you could have gone to the software update window, ignored the 'other' updates and just installed big sur. but, at least you got thru this! 👍
Yes, it did finally install on the fourth download. I couldn’t ignore the other updates because when I tried, it would go through the whole process and fail. Anyway, no biggie, it’s not a production machine. I’ll keep my main machines on Catalina until all my software is up to date.
 
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