Target app inoperable on iPhone, works fine on iPad. WTH?

[LVR911]

I've been mystified by this issue, and have exhausted the helpdesk abilities from both Apple and Target. Help me, Mac Rumors...you're my only hope.

13 Pro Max
iOS 15.6.1
T-Mo

It's been nearly a year since this started. I've used the Target app for shopping for years, and during the pandemic, it was a godsend. But suddenly and for no reason that I can tell, I've been unable to log in or even create a new account. I've attached screen shots with the error message I receive.

• I've cleared the cache in every single browser on the phone (Safari, Firefox, DDG, Chrome)
• I've uninstalled and reinstalled the app ad nauseam
• I've rebooted
• And finally, I've reformatted my entire phone and reinstalled everything from a backup. Please don't say I need to reformat and install fresh copies of everything? I'll die...)

The issue persists. Trying to use target.com from a browser on the phone is cumbersome, impractical, and doesn't have much of the functionality of the app.

I'm almost ready to start carrying the @#$%! iPad on my Target runs.

 

[0128672]

Your post is a little confusing. You mention you're having a problem with the Target app, but the error message you included is about enabling cookies in a browser. Do you get an error message with the app? Once you enable browser cookies, can you log into target.com to check that your account is OK? Is it possible your password got changed? On the app, does it allow you to continue as guest?

You also make a passing reference to your iPad. Does the app work there?

I just tested adding the app to my phone on 15.6.1 and had no problem creating an account and subsequently logging in.

 

[LVR911]

When I open the app and attempt to log in, I'm taken to the page (within the app) advising me to clear my cache.

 

[0128672]

When I open the app and attempt to log in, I'm taken to the page (within the app) advising me to clear my cache.

Aha, ok. I have seen other apps that redirect to the website, so that makes sense. Something on your phone it seems is preventing you from accepting cookies. If I understand your OP, you can log into target.com directly via a browser.

I have Private Browsing and Adblock enabled on my phone and was able to install, create an account and login. I would take a look at what other settings or apps might cause a conflict. You could compare your settings too with your iPad's to see if there might be a difference. And maybe a Reset All Settings to see if that helps.

 

[LVR911]

Aha, ok. I have seen other apps that redirect to the website, so that makes sense. Something on your phone it seems is preventing you from accepting cookies. If I understand your OP, you can log into target.com directly via a browser.

I have Private Browsing and Adblock enabled on my phone and was able to install, create an account and login. I would take a look at what other settings or apps might cause a conflict. You could compare your settings too with your iPad's to see if there might be a difference. And maybe a Reset All Settings to see if that helps.

I appreciate your suggestions! I'll see what further chaos I can cook up and report back. 😉