Telus still tracking or circumventing Apple

[katbel]

By chance I just discovered that apps from phone/internet companies are tracking you anyway.
I was downloading my monthly statement
and found many tiny extra files in it's own folder, inside Files folder , even when I wasn't downloading anything, just opening the app.
Now every time I open the app I go to Files and delete everything but it's a nuisance beside being tracked that way
How to report it to Apple or stop the app behavior ?

I was able to delete all files but not the folder the app created inside Files: is there a way?

 

[katbel]

For now I figured out to delete the app from my iPhone and use it only on an old iPhone where there is nothing to see 😝

 

[katbel]

BTW the app is My Telus: anyone else noticed that?

 

[Samdh90]

Hi bud,

Are you sure that the files that you are finding are directly related to tracking? It is not uncommon for apps to use "Temp files."

 

[katbel]

Hi bud,

Are you sure that the files that you are finding are directly related to tracking? It is not uncommon for apps to use "Temp files."

I never thought about the files that come downloading the statement, but it surprises me to see the other files when I just launch the app and I cleaned the folder. Few releases back it did not happen. And when I close the app the files stay in the folder, not temp. files for sure.

 

[Samdh90]

Looking at the app on the appstore, there are some pieces of information that it collects when used. As far as it breaking ATT, I think there is a fine line here. If the app makes you "Agree" to their new terms, you are actually bound through arbitration to the policies as soon as you hit "Accept." That can include tracking.

Back to the files thing that you found, it would be really hard to tell for sure what they are, especially, if the data within them are not legible. I would still not worry too much about the files themselves, maybe an update to the app changed the way it stores data on the file system. I state again too, it is normal for applications to throw files out on the system for various reasons, could even be login files. The way that an app remembers you and does not require a login sets a "cookie" file on the system with specific information that allows automatic login. That could be a part.

If you are really worried about it, I would read the My Telus terms and conditions. A lot of it would be lawyer-ese but I am sure that if tracking exists in it, it would be clear enough to know that something is going on, haha.