Text Messages Auto-Deleting

[The Merg]

My son has an iPhone SE with iOS v10.3. He is finding that his text message threads are deleting after about a week. If we look in the Message app, all the threads that he has conversed with people are there, but the messages within the threads are gone. I've checked his Message settings and there is no setting where messages would be deleted after a week. Also, he has plenty of space available on his phone, so it's not a memory issue.

Has anyone else seen this happen on their phone?

Thanks,
Merg

 

[I7guy]

My son has an iPhone SE with iOS v10.3. He is finding that his text message threads are deleting after about a week. If we look in the Message app, all the threads that he has conversed with people are there, but the messages within the threads are gone. I've checked his Message settings and there is no setting where messages would be deleted after a week. Also, he has plenty of space available on his phone, so it's not a memory issue.

Has anyone else seen this happen on their phone?

Thanks,
Merg

Try checking again the imessage settings for "keep messages". There are three options: forever, 30 days or 1 year. While you said you already checked that, it doesn't hurt to look again.

FWIW, I've never had any imessages delete on their own. There is also the possibility there is a bug somewhere.

 

[The Merg]

Try checking again the imessage settings for "keep messages". There are three options: forever, 30 days or 1 year. While you said you already checked that, it doesn't hurt to look again.

FWIW, I've never had any imessages delete on their own. There is also the possibility there is a bug somewhere.

Yup. It was set for 1 year and I even updated it to Forever. I've never seen this issue before either.

- Merg

 

[I7guy]

Yup. It was set for 1 year and I even updated it to Forever. I've never seen this issue before either.

- Merg

What about something like this?

https://appadvice.com/app/private-send-auto-deleting/1141713968

 

[The Merg]

What about something like this?

https://appadvice.com/app/private-send-auto-deleting/1141713968

Nope, nothing like that on his phone.

- Merg

 

[I7guy]

Nope, nothing like that on his phone.

- Merg

It would be on the senders phone to expire the messages after a time period.

 

[The Merg]

Yeah, not for all these different people and for ALL of his messages, to include ones with me.

- Merg

 

[I7guy]

Yeah, not for all these different people and for ALL of his messages, to include ones with me.

- Merg

Maybe backup the phone with itunes and then perform an itunes restore, something may have been corrupted within imessage.

 

[gigapocket1]

or maybe he's deleting all the messages intentionally.. because he doesn't want you to go thru his phone

 

[cswifx]

If he has ever reset his settings (without the content), the Messages app auto-delete resets and it automatically deletes anything within the default settings. You may want to check that.