the Aproval Processes blows it again IM+ 3.5 is denied

[macfan881]

ok ive been supportive and all with the aproval process and all but this is kinda of a epic fail by the app Store. this is in IM+ forums

On November 2 we submitted IM+ v.3.5 to Apple Review (see change log at viewtopic.php?f=3&t=30)
Today we have received a reply:
"Unfortunately, your application, IM+ 3.5, cannot be submitted to the App Store because it uses a standard ContactAdd button for an action which is not its intended purpose. Applications must adhere to the iPhone Human Interface Guidelines as outlined in the iPhone Developer Program License Agreement section 3.3.5.

The ContactAdd button is to be used to display a people picker to add a contact to an item. Implementing standard buttons to perform other tasks will lead to user confusion. It would be appropriate to use a custom icon."

 

[cmaier]

ok ive been supportive and all with the aproval process and all but this is kinda of a epic fail by the app Store. this is in IM+ forums

On November 2 we submitted IM+ v.3.5 to Apple Review (see change log at viewtopic.php?f=3&t=30)
Today we have received a reply:
"Unfortunately, your application, IM+ 3.5, cannot be submitted to the App Store because it uses a standard ContactAdd button for an action which is not its intended purpose. Applications must adhere to the iPhone Human Interface Guidelines as outlined in the iPhone Developer Program License Agreement section 3.3.5.

The ContactAdd button is to be used to display a people picker to add a contact to an item. Implementing standard buttons to perform other tasks will lead to user confusion. It would be appropriate to use a custom icon."

That's actually not too arbitrary, since the HRG actually explain it. I've had an app rejected for the same reason. Given that there is no "mouseover" functionality to allow one to tell the meaning of a button without pressing it,it's probably not a bad thing that Apple tries to keep built-in buttons meaning the same thing across applications.

 

[sidewinder]

Epic fail? No.... That is a completely reasonable rejection. I just wish they didn't take so long.

S-

 

[Mr. Zorg]

I had this problem too originally with my app. In my case, I was using it to open up the media picker. In my case, though, I thought it was particularly stupid because if you look at the media picker they provide in their API, it uses the exact same icon for adding songs to the playlist. Double standard!

 

[cmaier]

I had this problem too originally with my app. In my case, I was using it to open up the media picker. In my case, though, I thought it was particularly stupid because if you look at the media picker they provide in their API, it uses the exact same icon for adding songs to the playlist. Double standard!

Yes, they use a double-standard, but I'd prefer they fix it by following their rule rather than loosening the rule for you and me.

 

[bozzykid]

What sucks is they will get put back at the end of the approval line after changing one single image resource.

 

[rwilliams]

If that is Apple's only objection to the app, then they should pass it straight through to the App Store once it's been changed. There's no need for it to have to go through the entire approval process again.

 

[Jeremy1026]

If that is Apple's only objection to the app, then they should pass it straight through to the App Store once it's been changed. There's no need for it to have to go through the entire approval process again.

Apple only gives one reason for denial at a time. There might be other problems that weren't mentioned, and won't be mentioned until the next time your app goes through the review process. Also, apps take (roughly) equal amount of time to review no matter what was 'changed' in each app submission.