The disk is not formatted as Mac OS Extended (journaled)

[chrisn5942]

Help
Trying to restore to factory settings to either reuse or sell as it slowed to a snail's pace.
Get the error message in the title. I thought I had followed all the instructions to delete and restore correctly.
It says use Disk Utility to enable journaling.
But when I quit macOs install and go to Disk Utility the Volume buttons are greyed out.
Any suggestions to compete my restore?
Thanks

 

[chabig]

Follow Apple's instructions: https://support.apple.com/en-us/HT201065

 

[chrisn5942]

Follow Apple's instructions: https://support.apple.com/en-us/HT201065

Very kind but that is what I did and I have the problem mentioned above now. I cannot reinstall macOS High Sierra due to the error message I mention.
Thanks

 

[chabig]

I suspect you’re getting tripped up at step 6. It’s very important that you boot from Recovery as instructed. I recommend printing the instructions and following step by step. You cannot format or erase the volume you’re booted from. That’s why the buttons are grayed out.