the display of my new MacBook Pro 2016 is yellowish

[nomecognome]

(sorry for my bad English, but I'm Italian)

I recentlybought a new MacBook Pro 13 "with touch bar, and I noticed that compared to my old MBP retina, the screen is yellowish dramatically.

(I attach the photos)


Can you help me? I should take your computer to the Apple store and ask for replacement?
P.S. I want the white standard which is the d65, I do not want to strain the display.

you have the same defect? or is it a problem of my mac?

 

[xraydoc]

To my eye, my new 13" MBP doesn't have a yellow tint. But that does not mean mine is properly calibrated to d65, either.
Only way to tell is to put a light/color meter on it and see.

 

[Jaekae]

all correct calibrated screens looks a bit yellowish if you go from a cool (blue uncalibrated or worse calibrated screen) to a correct more warm screen. But when eyes get used to it the white will look white like paper (if its correct callibrated)

you can use the calibration software to change it a bit if you dont like it now, or best is to have a hardware calibrator to get it 100% correct

 

[nomecognome]

To my eye, my new 13" MBP doesn't have a yellow tint. But that does not mean mine is properly calibrated to d65, either.
Only way to tell is to put a light/color meter on it and see.

but all Macs in pictures are set to d65! why one is white and one is yellowsh

and also add another problem. the battery lasts only 4, maximum 5 hours (Apple has declared it 10!)
[doublepost=1480282575][/doublepost]

all correct calibrated screens looks a bit yellowish if you go from a cool (blue uncalibrated or worse calibrated screen) to a cirrect more warm screen. But when eyes get used to it the white will look white like paper (if its correct callibrated)

you can use the calibration software to change it a bit if you dont like it now, or best is to have a hardware calibrator to get it 100% correct

ok, I understand. but how do I know which of the two display is calibrated correctly? (for me the white of my rMBP seems more "normal", while the display of my new tbMBP does not look white.
And if I look on the internet the Mac pictures with white wallpapers , is very similar to my old rMBP!
[doublepost=1480282717][/doublepost]in addition the display color on my new tbMBP is not uniform (as you can see from the second picture) the yellow is more intense on the left, and becomes more white to the right

 

[TheRealAlex]

(sorry for my bad English, but I'm Italian)

I recentlybought a new MacBook Pro 13 "with touch bar, and I noticed that compared to my old MBP retina, the screen is yellowish dramatically.

(I attach the photos)


Can you help me? I should take your computer to the Apple store and ask for replacement?
P.S. I want the white standard which is the d65, I do not want to strain the display.

you have the same defect? or is it a problem of my mac?

That's just Gross that's not even a calibration issue. One color is White the Other is dehydrated urine yellow.

I actually Returned my 15 MBP because simply put when connected to an HDR TV, it will Not Output HDR.

Funny how a $249 Xbox One S or PS4 Pro will but not a $2,500 Laptop won't

 

[thekev]

Apple has been remarkably inconsistent in the color temperatures of their displays. I measured the white point of the early LED backlit macbook pros around 8000K. The CCFL panels had a white point closer to 6500K. I don't typically say D65, because that's a color, not a temperature. The 27" cinema display that preceded the thunderbolt display was around 7000. Lower means more yellow, and comparing them side by side is meaningless. Whatever you're used to will look better. Now if you're away from it for a while and then sit down and it looks yellow, you might walk into the Apple Store and see how yours compares with the display models of the same generation. This means ignore anything that doesn't match your model unless you're willing to buy something else entirely.

but all Macs in pictures are set to d65! why one is white and one is yellowsh

D65 refers to an exact color, and not all Apple hardware has a native white point close to D65. Most of the recent stuff does.

ok, I understand. but how do I know which of the two display is calibrated correctly? (for me the white of my rMBP seems more "normal", while the display of my new tbMBP does not look white.

You can't really calibrate these things. I don't know why people keep suggesting it. It is very bad advice. Now there are displays that have some lower level controls, allowing for some amount of calibration. Even today they cost a lot of money, assuming you buy one that lives up to its claim.

Your display has a profile assigned to it by colorsync or whatever Apple uses these days. It indicates the characteristics of your display to the best of its knowledge and any secondary transformations it should perform in an attempt to match a particular target. Typically I would suggest that you leave this stuff alone. If it's genuinely much more yellow than others of the same model, then swap it with another. If the new displays just happen to be warmer, then this won't help. Profiling a display to something other than its native color temperature is really bad advice, and it needs to go away.

 

[nomecognome]

So... you say that if I go into an Apple store and comparing the display of my tbMBP with those on show are the same color ... are you sure? it is not a problem of my computer?


if I go into the Apple Store and ask for a replacement Mac, they will give it to me anyhow?

 

[thekev]

If it bothers you it's a problem. If the other 13 or 15" 2016 models (whichever one you have) all look the same as yours, then you won't get anything out of a swap. I suggest close inspection under store lighting. It's quite bright and not as revealing. LCDs don't have perfect uniformity, but you shouldn't typically notice it under normal use. Those that are designed for any kind of critical work have a lot of compensation for panel characteristics. They typically reduce the brightness range and map individual parts to be brighter or darker in an effort to correct for uniformity problems.

 

[nomecognome]

If it bothers you it's a problem. If the other 13 or 15" 2016 models (whichever one you have) all look the same as yours, then you won't get anything out of a swap. I suggest close inspection under store lighting. It's quite bright and not as revealing. LCDs don't have perfect uniformity, but you shouldn't typically notice it under normal use. Those that are designed for any kind of critical work have a lot of compensation for panel characteristics. They typically reduce the brightness range and map individual parts to be brighter or darker in an effort to correct for uniformity problems.

thanks a lot, in the coming weeks I will go into the Apple Store and let you know

In the meantime, let me know if here others users have the same problem

 

[Fedevek]

Anche il mio è giallo più di quanto vorrei, l'ho ricalibrato e va bene. Su tutti e 3 i 13 nTb che ho avuto era uguale, quindi è una proprietà dello schermo .

 

[nomecognome]

Anche il mio è giallo più di quanto vorrei, l'ho ricalibrato e va bene. Su tutti e 3 i 13 nTb che ho avuto era uguale, quindi è una proprietà dello schermo .

santo cielo finalmente ho trovato qualcuno che parla la mia stessa lingua (è sei pure della mia stessa città!)

sei sicuro che anche il tuo è così giallo come la mia foto? se vuoi posta la foto a colorazione originale in confronto ad un altro Mac per capire... il mio sembra davvero giallognolo.
[doublepost=1480287287][/doublepost]non credo poi che sia una "proprietà dello schermo" come dici tu, in molte recensioni su YouTube che ho visto (anche subito dopo l'unboxing" e comparato con altri Mac, il nuovo MacBook Pro aveva lo stesso colore bianco del display!

 

[Fedevek]

santo cielo finalmente ho trovato qualcuno che parla la mia stessa lingua (è sei pure della mia stessa città!)

sei sicuro che anche il tuo è così giallo come la mia foto? se vuoi posta la foto a colorazione originale in confronto ad un altro Mac per capire... il mio sembra davvero giallognolo.

Eheheh eh già, sei anche tu il primo che trovo . Non ho altri Mac quindi non posso fare un confronto reale, ma ho usato spesso il MacBook Pro 2015 della mia ragazza e non ho mai sentito la necessità di calibrarlo, questo sì. Prova a portarlo in Apple Store

 

[nomecognome]

Eheheh eh già, sei anche tu il primo che trovo . Non ho altri Mac quindi non posso fare un confronto reale, ma ho usato spesso il MacBook Pro 2015 della mia ragazza e non ho mai sentito la necessità di calibrarlo, questo sì. Prova a portarlo in Apple Store

si si lo porterò sicuramente all'Apple Store sperando che me lo sostituiscano, se no amen... me lo terrò così :/
[doublepost=1480287484][/doublepost]Grazie mille comunque

 

[Fedevek]

si si lo porterò sicuramente all'Apple Store sperando che me lo sostituiscano, se no amen... me lo terrò così :/

Sei ancora nei 14 giorni dall'acquisto? Se sì te lo cambiano subito, o se non possono lo ridai dentro e ti rimborsano .

 

[nomecognome]

Sei ancora nei 14 giorni dall'acquisto? Se sì te lo cambiano subito, o se non possono lo ridai dentro e ti rimborsano .

si sono nei 14 giorni ma nel frattempo sono terminati nell'apple store vicino casa (fiordaliso) quindi credo che aspetterò un po' di più e poi lo farò riparare o sostituire (se me lo accettano) tra un mesetto, così me lo riparano o sostituiscono subito o comunque in pochi giorni. non mi va l'idea di aspettare un mese senza mac.

 

[Fedevek]

si sono nei 14 giorni ma nel frattempo sono terminati nell'apple store vicino casa (fiordaliso) quindi credo che aspetterò un po' di più e poi lo farò riparare o sostituire (se me lo accettano) tra un mesetto, così me lo riparano o sostituiscono subito o comunque in pochi giorni. non mi va l'idea di aspettare un mese senza mac.

Che coincidenza, anche io abito relativamente vicino al fiordaliso !. Potresti sempre richiedere il rimborso in fiordaliso e prenotarne uno al carosello

 

[nomecognome]

Che coincidenza, anche io abito relativamente vicino al fiordaliso !. Potresti sempre richiedere il rimborso in fiordaliso e prenotarne uno al carosello

ci avevo già pensato... ma anche al carosello e oriocenter sono finiti

 

[Fedevek]

ci avevo già pensato... ma anche al carosello e oriocenter sono finiti

Prova chiamando l'assistenza, o meglio direttamente andando in Apple Store a parlare con un manager, a farti allungare il recesso a 30 giorni o fin quando non hanno le nuove scorte.

 

[nomecognome]

Prova chiamando l'assistenza, o meglio direttamente andando in Apple Store a parlare con un manager, a farti allungare il recesso a 30 giorni o fin quando non hanno le nuove scorte.

proverò anche se non credo che me lo concedano, non credo nemmeno che sia legale ma comunque ci proverò.. grazie mille

 

[dyn]

One color is White the Other is dehydrated urine yellow.

What most perceive as "white" is actually blue and what most perceive as "yellowish" is actually white. The reason why white T-shirts light up in a discotheque is due to the blue colouring in it, not because it is white. If it were white or any other colour then it wouldn't reflect the blue light of the disco.

Apple has been remarkably inconsistent in the color temperatures of their displays.

It isn't Apple, it's the LCD manufacturer. Even in 2016 it is still impossible to make each LCD panel exactly the same as the other one, even within the same batch. There will always be some differences. Calibration is not going to help here because that's not what calibration is (it's just creating a history of measurements so you can reliably say how the display is going to react and respond accordingly (i.e. adjust stuff)).

And btw, can we keep things in English?

 

[Fedevek]

proverò anche se non credo che me lo concedano, non credo nemmeno che sia legale ma comunque ci proverò.. grazie mille

Vedrai che invece lo faranno, apple è apple se il cliente non è soddisfatto non lo accettano

 

[nomecognome]

Vedrai che invece lo faranno, apple è apple se il cliente non è soddisfatto non lo accettano

ah se lo dici tu
[doublepost=1480288158][/doublepost]ma per curiosità... perché tu non lo hai portato indietro?

 

[Fedevek]

ah se lo dici tu

La procedura che ti ho detto è stata già fatta, quindi non vedo perché non dovrebbero rifarla

 

[nomecognome]

La procedura che ti ho detto è stata già fatta, quindi non vedo perché non dovrebbero rifarla

sisi infatti ci proverò. grazie ancora buonanotte

 

[thekev]

It isn't Apple, it's the LCD manufacturer. Even in 2016 it is still impossible to make each LCD panel exactly the same as the other one, even within the same batch. There will always be some differences. Calibration is not going to help here because that's not what calibration is (it's just creating a history of measurements so you can reliably say how the display is going to react and respond accordingly (i.e. adjust stuff)).

And btw, can we keep things in English?

It has been more than unit to unit variance. I'm saying that different models have used panels with different native color temperatures. Apple was an early adopter of LED backlighting, yet models that were designed for any kind of color sensitive work stayed with ccfl for a while due to color temperature difference. The 2010 and 2011 models were (when new) consistently close to 8000k white point temperatures, although the deeper tones may have been a bit warmer. Swapping out machines can fix the problem if you just got a bad unit, but it won't change that different laptops with completely different panels may not have the same white point temperature.

I do agree with you that some variability from unit to unit is also to be expected. It's simply in the nature of it.