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Omega Mac

macrumors 6502a
Original poster
Aug 16, 2013
583
361
Is it a Mystery?

It feels like one but I don't know if it is.

We're talking about Phone to ear call quality, nothing else. The basic defining feature of the iPhone.

Personally my benchmark for phone call quality is the Nokia 6310i - it was incredible for a mobile.

The speaker in the headset must have been better than what was normally bundled on any phone in the market at that time. This is the time of GSM calls. It was pitched as a top of the range executive phone. Not only had it amazing battery life approx. two weeks, it had awesome call quality. You could have serious conversations, very comfortably. Other Nokias of the time didn't have the same level of audio presence or any other phone but they were good. So what has happened to call quality since?

Gernally I'm finding call quality these days (or the last few years) not very good. Conversations suffer, it's hard to have a genuine conversation on a normal phone call these days.

What's going on?

The one singular function that defines the device, and it's unreliable and prone to constant change, like it has been forgotten. I remember when signal.app in the early days was doing something really special, as the call quality was astounding, but no as much anymore, it was bordering on HiFi, or the first time it was wow, it had that move from basic utero to HiFo storer wow, the other calls voice had much deeper and richer spatial presence, it felt really wow, I thought, we've reached next level audio calls, and was relatively the best experience since the Nokia 6310i, what has happened since?

Even FaceTime Audio use to be great, now it seems so so.

I know ther are so many variable,s but end to end, whatever teh device, call quality is very uncomfortable, the experience needs to be comfortable to engender good coomunciaiton that could be classed as a real conversation. No one ever seem to know when the other person has stopped talking, and talking over each other is a lot more common, you have to almost train yourself to wait sometimes. What is going on?

Call Quality, why is a feature you never hear about the awesome and great improvements?

Has Tim of ever stood up there and said "this is the best cal quality experience we've ever had on iiPhone", perhaps I missed that memo.

Is it software?
Is it hardware?
Is it Networks?

Is it an intractable mix of all these and more to be utterly confounding?

---

What iPhone do you think ha the best call quality?

What's the "geekbench" for call quality, is there one out there?
 
My call quality using my Xs max varies. It goes from “pixel perfect” to downright lousy. Making me believe it’s the cell network and/or infrastructure and not the phone. Even my old max is capable of perfect voice quality under the best of network conditions.
 
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I suspect that the voice quality of iPhones never comes close to that of Android, because iOS is originally macOS and MacOS is a version for PC and Android has been created for the phone since day 1. Deep in the system, something must not have gone well when programming for calls to Apple. But the question is whether Apple will ever go back to the origin and fix the problem. For years, Apple has been praising FaceTime in the sky again and again how great it is to talk on the phone, which in my eyes may confirm the problem that Apple has to revise the call function anew. But they don't want that because they have to go back a long way to fix this error. You can see it as if God created the world and he made a mistake of programming people
 
If the other person on the call uses an iPhone, FaceTime audio is night and day better than the cellular connection. Obviously it doesn’t work for all calls, but man is it clear when you can use it. It’s like they are in the same room.
 
My old iPhone 6 Plus had the best call quality. Every iPhone after that had worse, much worse.

That's interesting, that was my first foray into owning an iPhone, seemed like a good model all round at the time, had to send the first one back because there was a crazy issue with calls, it was as if there was robot voice effect interference or shielding was broken, new one was sent to replace and all was good.

I still have that model, but I don't use it, I might try an experiment with calls and see.
 
Is it a Mystery?

It feels like one but I don't know if it is.

We're talking about Phone to ear call quality, nothing else. The basic defining feature of the iPhone.

Personally my benchmark for phone call quality is the Nokia 6310i - it was incredible for a mobile.

The speaker in the headset must have been better than what was normally bundled on any phone in the market at that time. This is the time of GSM calls. It was pitched as a top of the range executive phone. Not only had it amazing battery life approx. two weeks, it had awesome call quality. You could have serious conversations, very comfortably. Other Nokias of the time didn't have the same level of audio presence or any other phone but they were good. So what has happened to call quality since?

Gernally I'm finding call quality these days (or the last few years) not very good. Conversations suffer, it's hard to have a genuine conversation on a normal phone call these days.

What's going on?

The one singular function that defines the device, and it's unreliable and prone to constant change, like it has been forgotten. I remember when signal.app in the early days was doing something really special, as the call quality was astounding, but no as much anymore, it was bordering on HiFi, or the first time it was wow, it had that move from basic utero to HiFo storer wow, the other calls voice had much deeper and richer spatial presence, it felt really wow, I thought, we've reached next level audio calls, and was relatively the best experience since the Nokia 6310i, what has happened since?

Even FaceTime Audio use to be great, now it seems so so.

I know ther are so many variable,s but end to end, whatever teh device, call quality is very uncomfortable, the experience needs to be comfortable to engender good coomunciaiton that could be classed as a real conversation. No one ever seem to know when the other person has stopped talking, and talking over each other is a lot more common, you have to almost train yourself to wait sometimes. What is going on?

Call Quality, why is a feature you never hear about the awesome and great improvements?

Has Tim of ever stood up there and said "this is the best cal quality experience we've ever had on iiPhone", perhaps I missed that memo.

Is it software?
Is it hardware?
Is it Networks?

Is it an intractable mix of all these and more to be utterly confounding?

---

What iPhone do you think ha the best call quality?

What's the "geekbench" for call quality, is there one out there?
It’s your network try switching to AT&T
 
Maybe I'm missing something here, but isn't a great phone speaker kind of pointless when call reception quality makes people sound like garbage anyways? Part of the whole reason I hate making phone calls.
 
Maybe I'm missing something here, but isn't a great phone speaker kind of pointless when call reception quality makes people sound like garbage anyways? Part of the whole reason I hate making phone calls.
You need to have good reception, of course (which is another area in which I suspect Apple may be lacking; but my other phone is on a different network, I can’t A/B).
 
When I decided to try Android and got an HTC 10 and later a Pixel 2 I was astonished how good cellular calls could sound. My dad used to tell me when I called him from my iPhone that I sounded like I was at the bottom of a barrel. He used to ask me to hang up and call him from one of my Android phones.

I think my 14 Pro Max and my iPhone 11 and SE3 aren't too bad. They won't ever match the clarity I had on the two Androids I mentioned. But even my newer android phones aren't as good for some reason.
 
It’s your network try switching to AT&T
No, that's not the reason.
I have the same problem with the Iphone 13 and Vodafone card in Germany and I'm not allone with this Problem. Before with Huwai p30 and the same card, perfect voice quality. Since the change, only complaints about the poor voice quality from friends and colleagues.
 
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Yes its really absurd. I have the feeling its the same bad quality like 20years ago.
 
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