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olivia

macrumors member
Original poster
Jun 22, 2006
60
0
hey, i heard that someone cut their ups stickers or whatever off to get his/her rebate and a little while later, the macbook started having problems and apple refused to take care of them because the stickers had been cut off.

when do problems start appearing generally? a couple weeks?
 

Natsus

macrumors member
Jun 7, 2006
51
0
olivia said:
hey, i heard that someone cut their ups stickers or whatever off to get his/her rebate and a little while later, the macbook started having problems and apple refused to take care of them because the stickers had been cut off.

when do problems start appearing generally? a couple weeks?

that doesn't make any sense. Applecare does not need the original box. The only way I can see this to be a problem is if the consumer wanted to return the notebook for a full refund and there's nothing wrong with it. However, you only have the 14 days to do that. If there is a problem with the hardware, it does not matter if you cut the UPC out or not.

To answer your question though, you can generally tell if there's a problem within a few days, but even if there is a problem, applecare would take care of it.
 

bbrosemer

macrumors 6502a
Jan 28, 2006
639
3
Yeah they dont need the UPC seeing how pretty much anywhere you look well not really but under the batery in the about this mac, there are plenty of places to get the serial # and that is all Applecare needs.
 

olivia

macrumors member
Original poster
Jun 22, 2006
60
0
bbrosemer said:
Yeah they dont need the UPC seeing how pretty much anywhere you look well not really but under the batery in the about this mac, there are plenty of places to get the serial # and that is all Applecare needs.

oh hm, maybe i read it wrong. I thought we needed to send in the two UPCs (which are the stickers right...wow i'm so everything-related-to-computers hopeless). great, hopefully, everything will turn out peachy and i won't even have to worry about applecare.

thanks!
 

xfiftyfour

macrumors 68030
Apr 14, 2006
2,573
0
Clemson, SC
olivia said:
oh hm, maybe i read it wrong. I thought we needed to send in the two UPCs (which are the stickers right...wow i'm so everything-related-to-computers hopeless). great, hopefully, everything will turn out peachy and i won't even have to worry about applecare.

thanks!
For the refund you do (and not just the stickers, either.. they want the cardboard attached!), but not for applecare.
 

Natsus

macrumors member
Jun 7, 2006
51
0
xfiftyfour said:
For the refund you do (and not just the stickers, either.. they want the cardboard attached!), but not for applecare.

I think I see what's going on. For the rebate, the person probably took off the stickers off the actual laptop. He/She was NOT supposed to do that. The rebate only needs a receipt and the UPC from the Box. Not the stickers on the laptop.

I believe you void the warranty if you take off the stickers only because Apple cannot verify it's information and has no way of knowing where the laptop came from.
 

xfiftyfour

macrumors 68030
Apr 14, 2006
2,573
0
Clemson, SC
Natsus said:
I think I see what's going on. For the rebate, the person probably took off the stickers off the actual laptop. He/She was NOT supposed to do that. The rebate only needs a receipt and the UPC from the Box. Not the stickers on the laptop.

I believe you void the warranty if you take off the stickers only because Apple cannot verify it's information and has no way of knowing where the laptop came from.
wait, what stickers are on the actual laptop? :confused:
 

Natsus

macrumors member
Jun 7, 2006
51
0
xfiftyfour said:
wait, what stickers are on the actual laptop? :confused:

I was thinking the one on the laptop when you take off the battery.. but now that I think about it.. I'm not even sure if it's removable. Just ignore what I said =P
 

bowens

macrumors 6502a
Jun 19, 2006
827
136
Florida
All AppleCare needs is the serial number which is available on OS X "About this Mac" screen.
 

mmmcheese

macrumors 6502a
Feb 17, 2006
948
0
bowens said:
All AppleCare needs is the serial number which is available on OS X "About this Mac" screen.

If your machine has had its logic board replaced, that field is usually blank.
 
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