OK- so here's the story:
I purchased my MBP on September 13 and it arrived around the 24th. I waited to open it until after the Showtime event. When I opened it, immediately I noticed a faint whine. I did some research and found that this was indeed a problem for some MBP owners.
So I sent it in via Apple Store 2 days later and got it back the following Monday. The problem appeared to be gone.
Then it came back.
I called again, and the woman on the phone said "all computers make noise." I countered, "Well the 15-inch that my roommate has doesn't. And certainly other brands do not make this specific noise." She said that since it is faint, and therefore it has to be relatively quiet when I hear the noise, that it wasn't a big issue.
But, after spending over 3 grand on it, I figured it was a pretty big issue. She said to take it into the Apple Store once again because she couldn't do anything more over the phone. The woman basically dismissed my problem as not enough of an annoyance to merit help.
Well, it went away shortly after. And the in last 2 weeks or so, it came back.
Now, this time, the whine goes away when I click on a slider that correlates to hardware (e.g. iTunes volume control, brightness control) and also goes away when I am scrolling using two fingers on the track pad. It still disappears when the camera is on.
So I am debating taking my MBP in again. If they replaced the logic board once, what could they do a second time? How do I know that they would solve the problem?
Obviously they have fixed it in the C2D, but I'm pretty sure they wouldn't give me a new C2D even if they replaced the logic board 3 times.
Should I take it in? Is it possible that they have finally fixed the problem? And if not, is it possible to get a C2D as a replacement?
Please back up your responses, because I have thought about this a lot and would like some detailed answers.
------In other news, my front left USB port won't recognize my camera or memory stick. And whenever I have an iChat video conference my input volume automatically changes from where I had it before (usually all the way up) to about 3/4.------
-=|Mgkwho
17" CD MBP
10.4.8
1GB Ram
& all that good stuff
I purchased my MBP on September 13 and it arrived around the 24th. I waited to open it until after the Showtime event. When I opened it, immediately I noticed a faint whine. I did some research and found that this was indeed a problem for some MBP owners.
So I sent it in via Apple Store 2 days later and got it back the following Monday. The problem appeared to be gone.
Then it came back.
I called again, and the woman on the phone said "all computers make noise." I countered, "Well the 15-inch that my roommate has doesn't. And certainly other brands do not make this specific noise." She said that since it is faint, and therefore it has to be relatively quiet when I hear the noise, that it wasn't a big issue.
But, after spending over 3 grand on it, I figured it was a pretty big issue. She said to take it into the Apple Store once again because she couldn't do anything more over the phone. The woman basically dismissed my problem as not enough of an annoyance to merit help.
Well, it went away shortly after. And the in last 2 weeks or so, it came back.
Now, this time, the whine goes away when I click on a slider that correlates to hardware (e.g. iTunes volume control, brightness control) and also goes away when I am scrolling using two fingers on the track pad. It still disappears when the camera is on.
So I am debating taking my MBP in again. If they replaced the logic board once, what could they do a second time? How do I know that they would solve the problem?
Obviously they have fixed it in the C2D, but I'm pretty sure they wouldn't give me a new C2D even if they replaced the logic board 3 times.
Should I take it in? Is it possible that they have finally fixed the problem? And if not, is it possible to get a C2D as a replacement?
Please back up your responses, because I have thought about this a lot and would like some detailed answers.
------In other news, my front left USB port won't recognize my camera or memory stick. And whenever I have an iChat video conference my input volume automatically changes from where I had it before (usually all the way up) to about 3/4.------
-=|Mgkwho
17" CD MBP
10.4.8
1GB Ram
& all that good stuff