iPad Pro Thin line on 2019 iPad Pro 12.9

[Pete Rodgers]

Bought one of the third gen 12.9's in February. It has developed a very thin black line that runs across the screen about a third of the way up, in portrait mode. It comes and goes. I can live with the line, but I'm wondering if this is a sign of screen problems to come. Anyone else had this line appear and will it get worse?

 

[Shadowbech]

Any pics of this issue? Regardless, I’d still take it in and have Apple look at it.

 

[Pete Rodgers]

Any pics of this issue? Regardless, I’d still take it in and have Apple look at it.

It won't screenshot. Guess that means a hardware issue? The other 'problem' is that I bought it from Amazon, not directly from Apple. Will I have to go through Amazon to get it looked at?

 

[Conan86]

Take a photo of it physically, issues are easier explained with a good photo..

Regardless where you bought it, the product should be covered under manufacturer warranty which means you should go to Apple..

 

[Pete Rodgers]

Take a photo of it physically, issues are easier explained with a good photo..

I'll try. It's very random! I'm away over the weekend, so I'll try and put a photo up on Monday.

 

[RevTEG]

Take a pic of it with your phone. You shouldn’t have any issues taking it directly to Apple. I no longer buy Apple products from any other vendor but I once took in a MacBook that I bought Worst Buy... I mean Best Buy. Apple had no issues looking at it.

 

[Coconutcreampie]

It won't screenshot. Guess that means a hardware issue? The other 'problem' is that I bought it from Amazon, not directly from Apple. Will I have to go through Amazon to get it looked at?

No, you have a one year warranty. Go through Apple. They will replace it.

 

[AutomaticApple]

It won't screenshot. Guess that means a hardware issue?

Use your iPhone.