I’ve done IUP several times and here’s my learnings, in case it’s help.
1. Make sure you select the UPGRADE plan vs. the 24 month Citizen’s One monthly plan. They are easy to confuse when you doing a quick check out.
2. Save the invoice. It includes the loan number - which if you have several phones for family, it helps you distinguish. It will also confirm if you have the UPGRADE or the monthly payment plan.
3. If you want to keep the phone: order the new one as if you were doing the trade up. After you have the new phone, call or chat with Apple to remove the ‘payment hold’ on the loan you want to buy out. Then call Citizens and pay off the balance. Now the phone is yours and you can sell as you wish.
4. If you have any issues with the phone, use Apple Care and get it fixed before sending back. Plan ahead since stores are reservation only.
For me, IUP is the way to go. I normally upgrade every year and I don’t want to deal with selling.
1. Make sure you select the UPGRADE plan vs. the 24 month Citizen’s One monthly plan. They are easy to confuse when you doing a quick check out.
2. Save the invoice. It includes the loan number - which if you have several phones for family, it helps you distinguish. It will also confirm if you have the UPGRADE or the monthly payment plan.
3. If you want to keep the phone: order the new one as if you were doing the trade up. After you have the new phone, call or chat with Apple to remove the ‘payment hold’ on the loan you want to buy out. Then call Citizens and pay off the balance. Now the phone is yours and you can sell as you wish.
4. If you have any issues with the phone, use Apple Care and get it fixed before sending back. Plan ahead since stores are reservation only.
For me, IUP is the way to go. I normally upgrade every year and I don’t want to deal with selling.