Think I got cheated (not sure)

[novetan]

It’s a bit embarassing buy I’m gonna say it.


Brought my MBP for upgrading to Maverick. The vendor found my trackpad not working well as it is less sensitive. After he said that, I realized probably his right. It maybe a progressive problem thru time for last 4 yrs coz I’m used to it. He said it’s the battery problem that causes the trackpad to become less sensitive esp in pressing the corners. He advised me to change the battery and I agreed.


After brought home, the charger light always remain orange with indicator remains at 99%. It never reach 100%. When run on battery, it went dead twice even with abt 30% strength left. Than I realized the readings after checking Battery Information.


Cycle Count is already 99

Condition: Check Battery


I shld hv checked all these info first before paying. Trusting the vendor too much.


Now I suspected the battery could be either recycled or cloned. I called him informing him this problem and his prepared to replace it.


Questions:


1) Can the battery affect the sensitivity of the trackpad?

2) Supposing he replace another battery, how can I tell under Battery Information that the battery is original? I don’t have the time to stay there to watch him opening a new package.

3) Under Condition: Check battery – what does this means?


I can’t be paying good money for such a battery. Tks for advise.

 

[Floris]

This is why I buy directly from Apple and not a third party, I just don't trust them. Plus, if something's wrong with it, I feel confident to just go into the Apple Store knowing they look at it at no cost, and if any costs are involved you can say 'no, dont repair', dont pay anything and go home again. Plus, they have no reason to scam you - so you get the right stuff repaired for the right reasons.

 

[Mr_Brightside_@]

This is why I buy directly from Apple and not a third party, I just don't trust them. Plus, if something's wrong with it, I feel confident to just go into the Apple Store knowing they look at it at no cost, and if any costs are involved you can say 'no, dont repair', dont pay anything and go home again. Plus, they have no reason to scam you - so you get the right stuff repaired for the right reasons.

This is not a helpful response, it goes without saying and perhaps OP doesn't have an AASP available.

@novetan, the battery that he installed is defective. Have him replace it and charge the MacBook fully prior to picking up. Battery condition should be listed as Normal. Batteries can effect the trackpad as they are installed below the trackpad and can swell and damage the trackpad.

 

[keysofanxiety]

This is why I buy directly from Apple and not a third party, I just don't trust them. Plus, if something's wrong with it, I feel confident to just go into the Apple Store knowing they look at it at no cost, and if any costs are involved you can say 'no, dont repair', dont pay anything and go home again. Plus, they have no reason to scam you - so you get the right stuff repaired for the right reasons.

"My work here is done!"

 

[Floris]

This is not a helpful response, it goes without saying and perhaps OP doesn't have an AASP available.

@novetan, the battery that he installed is defective. Have him replace it and charge the MacBook fully prior to picking up. Battery condition should be listed as Normal. Batteries can effect the trackpad as they are installed below the trackpad and can swell and damage the trackpad.

I find it helpful, maybe not directly, but hopefully it will get people to think about where they buy what. I am sorry to the OP if an Apple Store isn't nearby for repair.
Since I only have experience with bad batteries pushing against the corner of the track pad, it's perhaps a likely story from the vendor. But since I do not have any apple documentation on this or find it being an acknowledged problem I felt reluctant to support it right now.

 

[Floris]

"My work here is done!"

rofl, i remember that episode.. not how i wanted to come across, but thanks for the smile

 

[ProjectManager101]

D

It’s a bit embarassing buy I’m gonna say it.


Brought my MBP for upgrading to Maverick. The vendor found my trackpad not working well as it is less sensitive. After he said that, I realized probably his right. It maybe a progressive problem thru time for last 4 yrs coz I’m used to it. He said it’s the battery problem that causes the trackpad to become less sensitive esp in pressing the corners. He advised me to change the battery and I agreed.


After brought home, the charger light always remain orange with indicator remains at 99%. It never reach 100%. When run on battery, it went dead twice even with abt 30% strength left. Than I realized the readings after checking Battery Information.


Cycle Count is already 99

Condition: Check Battery


I shld hv checked all these info first before paying. Trusting the vendor too much.


Now I suspected the battery could be either recycled or cloned. I called him informing him this problem and his prepared to replace it.


Questions:


1) Can the battery affect the sensitivity of the trackpad?

2) Supposing he replace another battery, how can I tell under Battery Information that the battery is original? I don’t have the time to stay there to watch him opening a new package.

3) Under Condition: Check battery – what does this means?


I can’t be paying good money for such a battery. Tks for advise.

Dude, I am a woman and I am not that naive! (and you deserve a least elegant word).

Imagine going to the mechanic and he tells you "you need to replace your engine because of that paint color of your car, is too dark and with the sunlight it affects the engine during summer time, now your engine is damaged, touch here, feel the heat".

 

[Mr_Brightside_@]

D

Dude, I am a woman and I am not that naive! (and you deserve a least elegant word).

Imagine going to the mechanic and he tells you "you need to replace your engine because of that paint color of your car, is too dark and with the sunlight it affects the engine during summer time, now your engine is damaged, touch here, feel the heat".

The technician was objectively right.

 

[novetan]

I find it helpful, maybe not directly, but hopefully it will get people to think about where they buy what. I am sorry to the OP if an Apple Store isn't nearby for repair.
Since I only have experience with bad batteries pushing against the corner of the track pad, it's perhaps a likely story from the vendor. But since I do not have any apple documentation on this or find it being an acknowledged problem I felt reluctant to support it right now.

So you had the same experience. The vendor did showed me my budged battery and I can also feel the trackpad corner is better. Just that perhaps am not getting a new battery, more like a reconditioned one.

 

[Fishrrman]

Old batteries can "bulge" and when they do, they can press against the trackpad and prevent it from working properly.

Sounds like the dealer installed a bad "replacement".
IF the dealer is willing to swap it out for another, YES, do that.
See how the replacement works.

Why don't you tell us WHAT YEAR your MBP was made?

 

[Mr_Brightside_@]

Old batteries can "bulge" and when they do, they can press against the trackpad and prevent it from working properly.

Sounds like the dealer installed a bad "replacement".
IF the dealer is willing to swap it out for another, YES, do that.
See how the replacement works.

Why don't you tell us WHAT YEAR your MBP was made?

This thread is from 2015.

 

[Fishrrman]

Haha, I got fooled again!

 

[Vlad.E.]

Haha, I got fooled again!

You dug up a 3 year old thread?? How??