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jclin10

macrumors regular
Original poster
Jul 1, 2009
148
17
My computer does Time Machine backups to a NAS, but I've had an error lately that has prevented it from successfully making TM backups.

"Backup disk image could not be accessed error 19"

Does anyone have any ideas how to resolve this?
 

jclin10

macrumors regular
Original poster
Jul 1, 2009
148
17
Thanks for the link! Is there a specific step-by-step process for how to resolve this? Truth is it's been a while since my TM backed up properly anyway, so the backups may not be all that relevant. In other words, I could probably even just delete the old sparsebundle and start with a new one
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,233
13,304
"Truth is it's been a while since my TM backed up properly anyway, so the backups may not be all that relevant. In other words, I could probably even just delete the old sparsebundle and start with a new one"

If that's the case, maybe the best action is to erase the backup drive and "start fresh".

Or... better yet... consider trying either CarbonCopyCloner or SuperDuper as a backup strategy.
No sparse bundles -- the "backups" are finder-mountable drives that are exact copies of the source drive...
 

HobeSoundDarryl

macrumors G5
Yes, clear the space and start a new one. From time to time, TM does this and a new one needs to be created from scratch. If you have sensitive data backed up, it's always a good idea to get at least ONE MORE drive in the TM mix as the odds in both getting corrupt at any one time is much lower.

For example, let the Synology NAS be one TM backup and then maybe a locally attached drive be another. Set both up as TM backups and TM will alternate the backup schedule. If you are using the defaults, instead of backing up to only the Synology each hour, that will switch to every 2 hours and the locally attached TM drive will get the hours in between. By this method, you'll have 2 full backups at any given time... but one full backup (still available) at a time like this.

I have a Synology TM backup too. I go ONE more (drive) with the above, so that's:
  1. Synology for one TM backup
  2. a LAS (locally attached storage) for another TM backup AND
  3. another LAS that is recently TM backed up but stored offsite.
I regularly rotate #2 & #3 so the offsite drive is always a pretty fresh backup. For me, the timing that is right is monthly.

Why do this? The fire/flood/theft scenario that would be likely to take out both #1 and #2 and your Mac(s) at the same time. #3 would allow me to recover almost everything. Worst case would be one of those kinds of events on approx. day 29, such that I couldn't recover the last month's worth of new/updated files. However, I tend to store very recent stuff in a "cloud" (Dropbox or iCloud free space) as well as regularly synching new files between Desktop and Laptop too... so even day 29 would not be a disaster for me.

That may seem like a lot but adding at least ONE more TM drive to your backup setup would be huge for you. And if you can swing a #3 drive to have one more freshly backed up and stored offsite, you would be extremely unlikely to lose your files in just about ANY scenario. Big storage is dirt cheap.

2 more tips if you are interested:
  1. get MORE storage than you think you need. I suggest the X3-X4 "rule" which is basically this calculation: tabulate all of the total storage of all Macs at home that you want backed up and multiply whatever that is by 3 or 4 times. For example, if the tally of a couple of household Macs was 4TB, you should seek #2 & #3 capacities of 12TB-16TB. Having abundant TM storage means the other HALF of the benefits- the ability to go "back in time"- is abundant too... vs. getting just barely enough storage and having very little "back in time" capability. TM is not only about a backup... but also this ability to go back up to many versions of backed-up files if necessary.
  2. while many push SSD for TM storage, the money you sink into bigger storage SSD can buy far more HDD storage. And TM is perfectly fine on HDDs. Put the same money towards much more storage. TM doesn't care at all.
 
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roadkill401

macrumors 6502a
Jan 11, 2015
519
210
On your Synology, do you have btfrs setup. I’d enable snapshots as well. sechedule to do file integrity checks. if you then get a backup that fails and starts to get that error 19 that indicates the backup has corrupted, you can roll back to a previous backup snapshot that worked without loosing everything. Btfrs has the ability to refresh and recover failing bits and data drift on a nas so it’s very useful to use that.
 
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