Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

boxxyfied

macrumors newbie
Original poster
Dec 29, 2014
15
7
morning!

so I looked around and can't find my issue so hoping someone can help out.

ISSUE: Anytime TouchID is pressed, where a prompt is not there for its use, the whole computer locks up - completely freezes, no trackpad, no keyboard, nothing. completely frozen.

I have to manually force restart by pressing touchid as power. so its weird - I know Touch ID works because it works as a power button. when in a Touch ID prompt, it allows me to log in using Touch ID. but if say I press Touch ID on the main boot up or when the log in screen and password hasn't been entered for touchid to use, completely locks up.

anyone seen this/direct to where to solve?

2016 13" MacbookPro tb/2.9/8GB/4tb/high Sierra
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.