I took my iPad Air 2 to a repair shop to replace the battery because it was old and barely holding the charge.
It was an independent repair shop because I have no other choice since there’s no any Apple presence in my city.
After they did the replacement I noticed that the touchscreen doesn’t work properly as it used to. A certain area on the screen appears to be malfunctioning: when I slide my fingers over that area any webpage starts twitching by zooming in/out or going up/down.
That glitching area on the screen appears to be in a shape of a stripe about half inch wide going from the top of the screen from the right side of the front camera and down to the middle of the screen approximately.
Does anybody know why this started happening? Could they do any damage to internal components that caused that problem? Or it’s something else?
I haven’t got back to them with that problem yet because I need to get some knowledge before addressing it.
Is it possible that they maliciously replaced some element responsible for touch screen performance with a bad version of it which is causing the problem now?
They didn’t replace the touchscreen itself, it’s still the one that was originally with the iPad.
Could it also be caused by a rapid temperature difference?
To bring iPad to the repair shop I took a 15 min walk in a freezing weather 25F. So when I handed them iPad it probably was quite cold, and to open the front glass they heated up the screen on the sides. Maybe that rapid temperature difference did the damage to the touchscreen performance.
I realised that thing only two days after.
P.S.
I also have another question.
I saw them using solvent to wipe the screen. Isn’t that killing the oleophobic coating?
It was an independent repair shop because I have no other choice since there’s no any Apple presence in my city.
After they did the replacement I noticed that the touchscreen doesn’t work properly as it used to. A certain area on the screen appears to be malfunctioning: when I slide my fingers over that area any webpage starts twitching by zooming in/out or going up/down.
That glitching area on the screen appears to be in a shape of a stripe about half inch wide going from the top of the screen from the right side of the front camera and down to the middle of the screen approximately.
Does anybody know why this started happening? Could they do any damage to internal components that caused that problem? Or it’s something else?
I haven’t got back to them with that problem yet because I need to get some knowledge before addressing it.
Is it possible that they maliciously replaced some element responsible for touch screen performance with a bad version of it which is causing the problem now?
They didn’t replace the touchscreen itself, it’s still the one that was originally with the iPad.
Could it also be caused by a rapid temperature difference?
To bring iPad to the repair shop I took a 15 min walk in a freezing weather 25F. So when I handed them iPad it probably was quite cold, and to open the front glass they heated up the screen on the sides. Maybe that rapid temperature difference did the damage to the touchscreen performance.
I realised that thing only two days after.
P.S.
I also have another question.
I saw them using solvent to wipe the screen. Isn’t that killing the oleophobic coating?
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