Hi,
I have a problem on my iPhone 11 PRO MAX under iOS 13.3.1.
Since this afternoon I can't use my phone, the touch screen is blocked. After a restart, when I call it, I realize that the incoming number is no longer saved.
Also, I note that a white LED flashes 5 times when the device starts (the LED is located next to the front camera - see photo)
I would like to be able to connect the iPhone to my computer to make a backup (so as not to lose my photos) but since the touchscreen does not work, I do not have the possibility of unlocking the phone in order to allow iTunes to use.
I would like to understand what this LED which flashes 5 times corresponds to? If I ever do a DFU, will I risk losing my data and will it work on touchscreen afterwards?
I specify that the phone is well protected
Thanks for your help.Touch problem iPhone 11 PRO MAX
I have a problem on my iPhone 11 PRO MAX under iOS 13.3.1.
Since this afternoon I can't use my phone, the touch screen is blocked. After a restart, when I call it, I realize that the incoming number is no longer saved.
Also, I note that a white LED flashes 5 times when the device starts (the LED is located next to the front camera - see photo)
I would like to be able to connect the iPhone to my computer to make a backup (so as not to lose my photos) but since the touchscreen does not work, I do not have the possibility of unlocking the phone in order to allow iTunes to use.
I would like to understand what this LED which flashes 5 times corresponds to? If I ever do a DFU, will I risk losing my data and will it work on touchscreen afterwards?
I specify that the phone is well protected
Thanks for your help.Touch problem iPhone 11 PRO MAX