I am currently running into a support problem. New Macbook Air after previously a 2012 MBP, person gets mad about the new trackpad, because selecting by hold-and-drag does not work for her.
She tends to keep the thumb very flat to hold while dragging with a finger. The popup for "look up" appears, so obviously the trackpad detects three fingers here. I switched this off in the system preferences, but now still selecting does not work. I cannot evern reproduce this gesture, but this is something taking place so automatically that now there's not much of a point in relearning, in particular since frustration takes over.
Has anyone got an idea how we can make the trackpad behave more like the old one?
She tends to keep the thumb very flat to hold while dragging with a finger. The popup for "look up" appears, so obviously the trackpad detects three fingers here. I switched this off in the system preferences, but now still selecting does not work. I cannot evern reproduce this gesture, but this is something taking place so automatically that now there's not much of a point in relearning, in particular since frustration takes over.
Has anyone got an idea how we can make the trackpad behave more like the old one?
