Trouble with ZUMIMALL Wireless Home Security App

[Maria255]

Everything was working fine for a while. But during the past few days every time I go into the Zumimall Home Security App on my iPhone 13 Pro Max and try to view a video I get completely bounced off the app (crashes). I have tried clearing my cache/history to no avail. I did download a Zumimall update around the time this problem started. I am not very technologically savvy so I would need someone to "talk" me through a possible fix. My husband has an older iPhone model and has no problems. TIA

 

[now i see it]

Their app server is down (6/21/22). Check out their website for status.

 

[Maria255]

Thank you!

 

[Maria255]

Their app server is down (6/21/22). Check out their website for status.

I was able to contact the developer. I was told to uninstall, then re-install the App. It worked!!! In any event, I want to thank you for taking the time to try to help me. It was much appreciated. Have a wonderful day.