Troubles uploading video to an apple wiki from Internet Explorer

[kevin49093]

We are running a Mac server (10.6) in our school district to share videos that teachers have created. I have found that Internet Explorer and Firefox could have a problem viewing the videos, but have found the fix for that if needed in this knowledge base article: http://support.apple.com/kb/TS3747

The problem that we are having involved uploading audio or video as an attachment to a wiki. This error only occurs when a teacher is using Internet Explorer, which is the vast majority of our users.


What seems to happen is when uploading a video with any other browser, the wiki creates code like this:
<a class="attachment quicklookable" href="/groups/ourgroupname/wiki/69e6e/attachments/bc1c7/Saving%20as%20an%20mp4% 20%281%29.mp4">
<img src="https://www.ourserver.com/groups/ourgroupname/wiki/69e6e/attachments/bc1c7/Savin g%20as%20an%20mp4%20%281%29.mp4.png" name="{"isMovie": true, "width": 640, "height": 360}" title="Download file "Saving as an mp4 (1).mp4"" longdesc="/groups/ourgroupname/wiki/69e6e/attachments/bc1c7/Saving%20as%20an%20 mp4%20%281%29.mp4" alt="Download file "Saving as an mp4 (1).mp4"" class="attachment_handle_img quicklookable">
<span class="quicklook"></span></a>


When you upload the same file with Internet Explorer, it creates code like this:
<a class="attachment quicklookable" href="/groups/ourgroupname/wiki/69e6e/attachments/d1747/Saving_as_an_mp4_%281%2 9.mp4">
<img src="https://www.ourserver.com/groups/ourgroupname/wiki/69e6e/attachments/d1747/Savin g_as_an_mp4_%281%29.mp4.png" alt="Download file "Saving_as_an_mp4_(1).mp4"" class="attachment_handle_img quicklookable" longdesc="/groups/ourgroupname/wiki/69e6e/attachments/d1747/Saving_as_an_mp4_%2 81%29.mp4" title="Download file "Saving_as_an_mp4_(1).mp4"">
<span class="quicklook"></span></a>





The user see no errors, and can downlad their video, but can not use the quicklook function of th wiki. I have see this happen for .mp4 and .mp3 files, but .pdf files seemed to work correctly, no matter the which browser uploaded the file. Any idea why the browser a user has would cause the wiki to create different code when a video is uploaded? I was hoping the local genius bar would be able to help, but they had no ideas.

 

[DustinT]

If you don't get an answer here soon enough, I'd recommend you either call Apple directly and pay for the support. Or, just upgrade to Lion server and you'll get a newer version of the Wiki plus 90 days support.

 

[kevin49093]

I was kind of hoping the Lion upgrade might help. For $80 it might be worth it.

 

[DustinT]

You can, and probably should, run Lion Server in a VM for some testing. There's no point upgrading your production machine if it isn't going to work.

 

[daniel335e]

Don't use IE!

 

[kevin49093]

Daniel335e - Easier said than done! Unfortunately, that's not something I can control.


DustinT- Without a doubt. Not going to release it unless it actually fixes our issues without creating new ones along the way.