TV App Downloaded Movies won't play

[Ethosik]

Here is what I am experiencing. I download a Movie or TV show, and can watch it offline for about a day or two. After some time, I can no longer play the downloaded items. What happens is when I hit Play, TV app gets a beach ball and I need for force quit the TV app. Is anyone else experiencing this issue? I am experiencing this on two laptops with external displays connected, which might be the issue for some reason?

I have tried to delete the download and try again, which again works for a couple days or so
I have tried to re-auth my device and sign-out and sign back in with the TV app
I even tried to disconnect my internet to see if there was some network I/O happening for some reason

 

[Ethosik]

Another update: This is also happening on my M1 Mac mini. So it seems to be a Monterey issue and not a computer issue.

 

[robgreene]

Try purchasing movies instead of renting them. 😉

 

[Ethosik]

Try purchasing movies instead of renting them. 😉

I have 150 purchased TV shows (10,000 episodes!) and 430 purchased movies. Not sure what made you think I was renting things?

 

[robgreene]

I have 150 purchased TV shows (10,000 episodes!) and 430 purchased movies. Not sure what made you think I was renting things?

It was a joke, because rentals can't be played after 24 hours.

 

[Ethosik]

This still happens on a weekly basis and I cannot figure it out. Three macs with Monterey have this issue. The TV app is the worst software I have ever experienced. It’s some authentication issue since my downloaded home videos play.

 

[Ethosik]

I am still dealing with this on a weekly basis (sometimes 2 or 3 times a week). What I have found out is if I Deauthorize and re-authorize when this happens, it works.

Also, when I deauthorize just for fun, the Apple TV app freezes instead of telling me I need to authorize.

Why the heck would my account be messing up my authorization status every 2-3 days?! And why the heck is it good application design to have the application freeze if you are not authorized to play the content instead of you know TELLING YOU!

This is happing on 4 different macs now. It does NOT happen on my iTunes on Windows though.

 

[Solenoid289]

I have 87 purchased movies and all of them just plays fine.
What kind of monitor do you have? It might be a HDCP issue.

 

[Ethosik]

I have 87 purchased movies and all of them just plays fine.
What kind of monitor do you have? It might be a HDCP issue.

I thought of that but this also happens on my laptop with nothing connected.