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whannamac

macrumors newbie
Original poster
May 11, 2011
2
0
I'm about to order the 27" iMac with the 2GB VRAM upgrade. The trouble is, the Apple Store's Dutch-language site (incl. Netherlands and Belgium) is showing a different video card model for the upgrade than I expect. Here's what it says:
-AMD Radeon HD 6970M met 1 GB GDDR5
-AMD Radeon HD 6750M met 2 GB GDDR5 [+ € 100,00]

Link to the page: http://store.apple.com/nl/configure/MC814N/A

The other stores (US, UK, France, Germany...) show the Radeon 6970M w/ 2GB VRAM.

I'm assuming it's just a typo, but it persists right through to the final order confirmation. Phone calls to the Apple sales department weren't as helpful as I hoped; the people I talked to didn't seem up to date on the video card model numbers.

My question: Is there even the slightest chance I would end up with the 6750 instead of the 6970? Or, even better, what's the best way to inform Apple of the error so they can fix it?
 
You should be fine. Someone didn't copy the new info over. Their database would show you ordered the upgrade.

Do you have an apple store near you? I would go and show someone that. See if they can get a manager to inform Apple.

Write: Apple.com/feedback
 
You should be fine. Someone didn't copy the new info over. Their database would show you ordered the upgrade.

Do you have an apple store near you? I would go and show someone that. See if they can get a manager to inform Apple.

Write: Apple.com/feedback

No Apple stores in the Netherlands (yet).

Also, OP, obviously a typo.
 
Wirelessly posted (iPhone 4: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

How far away is the closest Apple Store to you?
 
i ordered mine on the dutch store and it was delivered yesterday, ill confirm the number in hardware settings when i get home tonight

(27" i7 and 2gb vram - i havn't noticed the typo myself :eek:)
 
Look at the spec on the box when it arrives. I'm 99% sure the NL site is just a typo. If it does turn out the card isn't what you expected you can promptly return it for a full refund.
 
I can confirm it comes with the 6970M 2gb VRAM videocard ;) no worries
 
Wirelessly posted (iPhone 4: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

How far away is the closest Apple Store to you?
Those would be in England, France and Germany as we do not have an Apple Store yet (they're building one in Amsterdam). That would require taking a day off (since you'll be needing a lot of time for travelling). We only have APR and AASPs. They work somewhat independent, using the feedback link or call sales (unlike technical support they have a free 0800 number) would be the easiest way to inform Apple about the typo.
 
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