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UK BT email glitch with Mail and Thunderbird

D

DanellOlivaw

macrumors newbie
Original poster
Aug 29, 2014
4
0
I'm sure I've had this problem before, but I've forgotten how to fix it.

Using BT's email, I am unable to send mail because neither Mail nor Thunderbird will connect with mail.btinternet.com. Incoming mail is fine. I've been through a whole Q&A with a BT guy who said that because I can use the website mail system to send, it's not their problem, but something wrong with Mail and Thunderbird.

Anyone able to help?
 
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