Correct me if I am wrong but don't products need to last 3 years or something along those lines. In most other places we have to spend 200 dollars on applecare.
We get full warranty for a year then limited warranty for 2, hence most here still buy applecare.
We've also got some rules here that certain items over a certain cost have to provide a reasonable lifespan, which i think is 3 years here.
The other thing we get is the option to declare a lemon, so if something goes wrong and is fixed under warranty 3 times or more, you can declare a lemon. I bought a macbook pro in 2002, the 1.44 ghz 1 gb ram ppc, screen went wrong and repaired 3 times, so I declared it a lemon, then apple had to give me an up to date equivalent, so I got a 1.67ghz 2gb ram PPC model.
We've also got distance selling, and contract cool off
Distance selling - As long as you dont open it you can return it in seven days - applies to mail order.
Cool off - you can cancel any contract you sign up to within seven days free of charge.
Most people in the UK aren't aware of all this, apple tried their damndest to get out of it, I came across this with some monster headphones I bought from an apple store, they stopped working after 43 days, and the apple policy was not to accept returned non-apple stuff after 30 days and refused to refund them (they were the third pair I had, so it was clear they were just a rubbish model). I ended up having to take all the legal stuff off the government website into the shop to show them they were wrong, and was told they'd do it as a "one off".
They make great products, but as a company they're total w**kers
