iPad UK - John Lewis Faulty iPad

[Apple Mac Daz]

Has anyone had to return a faulty ipad in the UK during the 2nd year of the 2 year warranty they offer on iPads.

Just wondering do they send them away or just replace them with a new one.

My front camera is no longer working on my iPad 3

 

[shortcrust]

Has anyone had to return a faulty ipad in the UK during the 2nd year of the 2 year warranty they offer on iPads.

Just wondering do they send them away or just replace them with a new one.

My front camera is no longer working on my iPad 3

I think they'll just replace it. I've had ipods replaced before and I can't think that an ipad would be any different.

 

[Apple Mac Daz]

I think they'll just replace it. I've had ipods replaced before and I can't think that an ipad would be any different.

That's what I was thinking its under warranty to March next year was gonna leave it until the 5 comes out can't see them replacing it with a 3 now

 

[Mystic Eddy]

That's what I was thinking its under warranty to March next year was gonna leave it until the 5 comes out can't see them replacing it with a 3 now

I doubt they'd have 3's so it'd either be another 2 if they had them in or a 4 .

 

[Apple Mac Daz]

I doubt they'd have 3's so it'd either be another 2 if they had them in or a 4 .

I ain't gonna except a 2 so it's gonna have to be the one in stock surely.

Will probably wait and take it in when the 5 has been out a few weeks.

It's jailbroken so would be gutted if they do actually repair it and restore it.

 

[MandyAW92]

Yeah, they will end up replacing it

 

[sparky1499]

I work for John Lewis.

I'll make couple of calls later today and I'll post a follow up later.

 

[Apple Mac Daz]

I work for John Lewis.

I'll make couple of calls later today and I'll post a follow up later.

Cheers fella

 

[Sal09]

Cheers fella

Has anyone had to return a faulty ipad in the UK during the 2nd year of the 2 year warranty they offer on iPads.

Just wondering do they send them away or just replace them with a new one.

My front camera is no longer working on my iPad 3

What was the outcome?

My son's iPad is not charging and it defo is the lightening port. Booked in for collection.

Just wondering did you ever send yours for repairs?

 

[Apple Mac Daz]

What was the outcome?

My son's iPad is not charging and it defo is the lightening port. Booked in for collection.

Just wondering did you ever send yours for repairs?

In the end they sent it off and it got replaced by a third party for another iPad 3 and I just gave it to my Mum

 

[Username-already-in-use]

I think it’s great that a thread from 9 years ago is bumped with a “what was the outcome?” post - nice.

 

[Sal09]

In the end they sent it off and it got replaced by a third party for another iPad 3 and I just gave it to my Mum

Received replacement today authorised by Apple.

Box had Apple Out Of Warranty paper work together with JL notes.