Dear Forum users, I have a great problem. I put a rewritable DVD into my MacBook and it hung. I rebooted it and now the MacBook stops at the white screen that appears just before the Apple logo while booting OS X.
I've tried to press the eject button while booting but it did not work. I've tried the Option button to boot into Windows but I only get the same white screen.
I hear the DVD that spins up and down.
Please help me because I need to work with my Mac.
Best regards
Alessandro
There are a few things you can try, none of them quaranteed, some may even compound the problem.
1) Plug your machine in and allow the battery to charge for atleast an hour and then try booting it again while plugged in.
2) With the machine still plugged in try booting while holding done the eject button.
3) With the machine still plugged in try booting while holding done the mouse button.
4) With the machine turned off take another disc (CD or DVD makes no difference) slip it into the disc slot and give the stuck disk a nudge and then repeat steps 1 through 3.
5) If you have gotten this far and the disc is still in the machine you best take it to a repair facility. But... if you must, and I mean absolutely must, use the machine you can power up the machine and try nudging the disc with another disc as in step 4. This is a dangerous manouver and could destroy your super drive - is it worth it - I guess that is your call.
As to why you have the problem is, is suspect, because the disc trapped in the machine is thicker than it should be (a problem frequently caused by using paper labels on the disc). Also some rewriteable discs do not conform the the thicknes specifications for discs. This is not a problem with tray loading drives but slot loaders...
