This is a very strange issue. I have my mail app set up for an online provider. Sending/receiving is fine, but when I open my email it says my inbox has 9999 messages, 2242 unread. The main issue is that now, for some reason, when I delete emails from my inbox they disappear, then reappear the next time I open email or if it checks for new emails. I had a vendor-provided email but they apparently got tired of handling that and sent it to AOL. It's still my original email address but it's now AOL online. I heard rumors that AOL has outsourced that email to a 3rd party but I'm not sure. At any rate, is there a setting in the Mail app where I can tell it to allow me to delete messages locally? I've never had this issue and I've been using Macs for MANY years. Thanks in advance.
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Unable to delete emails
- Thread starter iwtunx
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I don't have those exact settings. If I go to Mail, Preferences, Accounts, and select AOL under server settings it just has the default AOL settings, as in it says "AOL", and that's it. I used to have actual server settings in for the older versions of Mac. I was told we no longer need them for Monterey and newer since AOL is embedded as an option. The top picture is the full list of options when I click on the AOL in server settings.
What are your "host name" settings at Mail>Settings>Accounts>Server Settings?
This sounds like your trash folder is connected to a folder name that does not exist on the server (any more).
Either re-create that folder or
1. go to settings > acconts
2. select the account on the left
3. click on the middle tab (i have a German UI, si not sure what it’s called in English)
4. select another folder for the mailbox for deleted emails (roughly in the middle row)
Either re-create that folder or
1. go to settings > acconts
2. select the account on the left
3. click on the middle tab (i have a German UI, si not sure what it’s called in English)
4. select another folder for the mailbox for deleted emails (roughly in the middle row)
Last edited:
Thanks I'll try that! It could very well be the problem since my ISP dumped our email off to AOL and AOL apparently outsourced it to a 3rd party.