Unable to receive MMS Messages

[ipadbuyer]

I have seen no recognition by Apple of MMS issues on older devices. However, I am definitely seeing this problem. I can send MMS messages, but as of 14.2 (and a carrier settings update maybe around the same time) I am unable to receive any MMS messages. I have tried updating to 14.3 beta 3 and that didn't help. I've tried a Network Settings reset and that didn't help. I called my carrier yesterday and they pointed me to Apple. I chatted with Apple support and they pointed me to my carrier and said if it was widespread the carrier could contact Apple. I just got off the phone with my carrier again and they indicated that they have multiple customers impacted by this issue and that it is widespread.

This is creating some large communication challenges when messages are not being received. I'm disappointed that I've seen no recognition of an issue (other than on iPhone 12 series devices).

Anyone else seeing this? Can we get some traction on this and some recognition that something much larger is going on?

 

[Jada34]

I have seen no recognition by Apple of MMS issues on older devices. However, I am definitely seeing this problem. I can send MMS messages, but as of 14.2 (and a carrier settings update maybe around the same time) I am unable to receive any MMS messages. I have tried updating to 14.3 beta 3 and that didn't help. I've tried a Network Settings reset and that didn't help. I called my carrier yesterday and they pointed me to Apple. I chatted with Apple support and they pointed me to my carrier and said if it was widespread the carrier could contact Apple. I just got off the phone with my carrier again and they indicated that they have multiple customers impacted by this issue and that it is widespread.

This is creating some large communication challenges when messages are not being received. I'm disappointed that I've seen no recognition of an issue (other than on iPhone 12 series devices).

Anyone else seeing this? Can we get some traction on this and some recognition that something much larger is going on?

Many folks are seeing this:

iPhone 12 and 12 Pro Users Complain of Missing SMS Text Messages and Message Notifications

Since the release of the new iPhone 12 models, many new iPhone owners have been running into problems with the Messages app. There are complaints from users who aren't seeing SMS messages from friends, are missing text messages in group chats, and who aren't getting notifications when text...

forums.macrumors.com

Apple Releases iOS 14.2.1 With Fix for Text Message Bug and iPhone 12 Mini Lock Screen Issues

Apple today released iOS 14.2.1, a bug fix update that comes two weeks after the launch of iOS 14.2 and is available for Apple's new iPhone 12 models. The iOS 14.2.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access the...

forums.macrumors.com

Just keep reporting it via the Feedback app.

 

[ipadbuyer]

Many folks are seeing this:

iPhone 12 and 12 Pro Users Complain of Missing SMS Text Messages and Message Notifications

Since the release of the new iPhone 12 models, many new iPhone owners have been running into problems with the Messages app. There are complaints from users who aren't seeing SMS messages from friends, are missing text messages in group chats, and who aren't getting notifications when text...

forums.macrumors.com

Apple Releases iOS 14.2.1 With Fix for Text Message Bug and iPhone 12 Mini Lock Screen Issues

Apple today released iOS 14.2.1, a bug fix update that comes two weeks after the launch of iOS 14.2 and is available for Apple's new iPhone 12 models. The iOS 14.2.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access the...

forums.macrumors.com

Just keep reporting it via the Feedback app.

Thanks for he links. The difference in those discussions and my situation is that I’m not on an iPhone 12 device. I’m still running an iPhone 6s Plus and seeing this issue. I haven’t seen any official information that seems to recognize this is more widespread than iPhone 12 devices.
Thanks.

 

[ipadbuyer]

I just received several MMS messages that had obviously been sent days ago. They all came in at the same time: about 2:46p CST. I can tell that there are probably some missing, but I'm hoping the issue has been resolved. We'll see.