Unable to Sync videos to iPhone via iTunes

[scouser75]

Guys, I recently bought an iPhone 11, which I have setup, however, I have the following issue.

Currently, I have several Albums on Photos on my Mac, which I have set to Sync with my iPhone. I added a 3 videos to one of the Albums and then synced the phone via iTunes. But for some reason the videos did not sync over.

Any ideas as to why this could be?

In the end, I had to email the videos to myself and then save them.

 

[IowaLynn]

When you say sync you are referring to... on an iOS device:
Settings: iCloud - Photos - Shared Albums ?

On Mac:

iCloud
AirDrop
Sharing:
File sharing
Bluetooth

Sorry if this isn't of any help.

 

[scouser75]

When you say sync you are referring to... on an iOS device:
Settings: iCloud - Photos - Shared Albums ?

On Mac:

iCloud
AirDrop
Sharing:
File sharing
Bluetooth

Sorry if this isn't of any help.

My apologies. I should have been clearer in my original post. I was syncing from my Mac photos app to my iPhone.

I found the answer - in iTunes I needed to check the 'include videos' option. Can't believe I didn't notice!!!