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insomniac321123

macrumors 6502
Original poster
Jan 23, 2006
342
0
I am getting a lot of duplicated contacts on my iPhone. I have figured out that the issue is I am getting contacts from both an imap account and my iCloud account. I thought I would be able to go into the contacts pane in settings and turn off the map account contacts, but the switch is not there. The only options are Mail and Notes. In my gmail account, I can individually turn off just the contacts syncing. Am I missing something? Is there a way to turn off contacts syncing on an IMAP account and keep the mail syncing? Thanks!
 
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I am getting a lot of duplicated contacts on my iPhone. I have figured out that the issue is I am getting contacts from both an imap account and my iCloud account. I thought I would be able to go into the contacts pane in settings and turn off the map account contacts, but the switch is not there.
That means you do not have a CardDAV connection to whoever the IMAP provider is. You are not getting contacts from there.
 
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That means you do not have a CardDAV connection to whoever the IMAP provider is. You are not getting contacts from there.
Thanks for replying so quickly! I must be having another problem. When I have the IMAP account logged in, all of my contacts are doubled. When I remove the IMAP account, the extra copies disappear. Logging into iCloud.com doesn't show the doubled contacts.
 
Thanks for replying so quickly! I must be having another problem. When I have the IMAP account logged in, all of my contacts are doubled. When I remove the IMAP account, the extra copies disappear. Logging into iCloud.com doesn't show the doubled contacts.
It's rather odd that going to Settings > Contacts > Accounts won't allow for the ability to disable contacts from an account that is supposedly adding those contacts.
 
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Thanks for replying so quickly! I must be having another problem. When I have the IMAP account logged in, all of my contacts are doubled. When I remove the IMAP account, the extra copies disappear. Logging into iCloud.com doesn't show the doubled contacts.
It wouldn't. iCloud can only see contacts stored in iCloud.

Who is the external provider?
 
Go into the Contacts app (not the settings) and tap on Groups. Does that IMAP account appear there? If it does, then you can disable the display of those contacts.
 
It's rather odd that going to Settings > Contacts > Accounts won't allow for the ability to disable contacts from an account that is supposedly adding those contacts.
You have to disable the right account connection.
 
You have to disable the right account connection.
It is really weird. The account shows up in Settings>Contacts, but when I open the account, there is no toggle for contacts. The only way I've been able to get rid of the duplicate contacts is to totally remove the account.
 

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In the level above that, which lists all your configured accounts, do any (apart from iCloud) say "Contacts" underneath?

Another thought, and I'm guessing, maybe Siri is picking up contacts used in your mails and adding them to Contacts?
 
Looks like you're using Suddenlink email. Everything I've found online shows to set it up as a "pop". The following is one of the set of instructions found. Try deleting the account and adding it per the following and see what happens.

 
Looks like you're using Suddenlink email. Everything I've found online shows to set it up as a "pop". The following is one of the set of instructions found. Try deleting the account and adding it per the following and see what happens.

This may be the issue. I moved it their IMAP settings so the email is more usable than with just POP. I might just have to accept that that's the way its going to be. I would rather have IMAP than fix the duplicated contacts. Thank you for your help!
 
This may be the issue. I moved it their IMAP settings so the email is more usable than with just POP. I might just have to accept that that's the way its going to be. I would rather have IMAP than fix the duplicated contacts. Thank you for your help!
I suppose an interesting answer would be why you keep the same contacts in two different services. Since you have an alternative to iCloud, why in the world are you keeping them in iCloud in the first place?
 
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