Unable to Verify IOS Update

[Reno Raines]

So my wife bought a brand new iPhone 14 Pro. She had an iPhone 11. She had the phone at iOS 16.0.2. She wiped the phone clean and reset it as a new and gave it to me after she got her new phone. The battery life was right around 80% so I took it to a store and they put a new battery in. It was not an apple battery so I do get that warning in my settings saying it’s unable to Determine battery health. My issue is that no matter what I do I cannot update the iOS from iOS 16.0.2. It will download the new iOS however I get an error message saying unable to verify update you are no longer connected to the Internet even though I am. I have tried pretty much everything that I can find online and have also spoken with Apple to try and see what the issue may be. When I connect to iTunes it recognizes the phone but when I attempt to download the newest iOS for the phone nothing happens. Apple says it will cost about $430 for them to potentially repair it if there’s a hardware issue. My question is, are there any tricks or anything that anyone could suggest? I have tried setting up the phone as new. I have tried resetting all the networks settings. I have deleted the download of the iOS that won’t install. I have connected it to iTunes and that does not work. Pretty much everything I can find online. Beyond this issue the phone works and functions perfectly. Any suggestions would be greatly appreciated thank you.

 

[BugeyeSTI]

If the phone updated and worked properly before the battery was replaced I'd say the 3rd party repair facility damaged something when they replaced the battery.. If that's the case, I doubt you have many options besides trying to get the people who installed the battery to figure out and fix the issue..

 

[Reno Raines]

I was able to get it updated. I had to re download/update my iTunes on my PC and load it that way. My iTunes had no option for an update so I first had to update my Windows 10 then my iTunes.

 

[now i see it]

Yeah if you want to use newer iPhones and software, the supporting computer has to stay current too