Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Unknown error (-4)??

O

Ochire

macrumors member
Original poster
Apr 13, 2008
80
0
Long story short..

Got a new 3g iphone.
Activated it, working fine.
Used back-up of old iphone, new one starts acting weird.
Download 2.0 to do a restore.
Do restore, phone tries to activate again.
Get repetition of error (-9838)
Keep trying till suddenly my phone has opened up again. I can use it for calls and whatever, so I assume that's that. Notice all my data has gone, so attempt to sync.
Except now when i plug it in it hangs again on accessing itunes store, and then cuts out with an 'unknown error (-4)'
So now I can't sync it.

Is this a server overload or has itunes somehow broken the phone?
 
O

Ochire

macrumors member
Original poster
Apr 13, 2008
80
0
Ok well I guess they ran out of 9838s... that's a relief.

At least my phone makes calls I guess, but I still think it's pretty stupid that I can make calls, but I have to access the itunes store to be able to sync my mac to my phone (again). Well, on the other hand, it's not like i'm going to need my music tonight..

Try again tomorrow.
 
O

okrelayer

macrumors 6502a
May 25, 2008
983
4
i got apps, making calls on g3, doing my gps, all that, but i cannot sync my bloody contacts! hahah

however my buddy right next to me.. with vista.. got the "register your iphone page" right next to me. FIRST TRY!

wwtfffff
 
S

sjsutton

macrumors member
Sep 18, 2007
46
2
Same here. Though the phone service was triggered about 30 minutes ago, and the phone function works fine, but without connecting to iTunes, I can't sync with my 2.5 back-up. So it's a bare phone.

GPS works great. Pulsating blue dot from inside my top-floor apartment. Very cool.

Note: With your 2.0 phone attached, click on any selection under library or playlists in the source list of iTunes. Then click back to new iPhone in source list. This "resets" the request, so you don't have to wait for the time-out and error message.
 
Z

Zubin

macrumors member
Aug 28, 2007
34
0
I can't even get into my phone. It just has the Connect to iTunes picture, and that's it. And I get error -4 when I try to get onto iTunes.
 
P

pazzo83

macrumors regular
May 24, 2007
125
1
okrelayer said:
i got apps, making calls on g3, doing my gps, all that, but i cannot sync my bloody contacts! hahah

however my buddy right next to me.. with vista.. got the "register your iphone page" right next to me. FIRST TRY!

wwtfffff
Click to expand...

exact same problem here.
 
S

sjsutton

macrumors member
Sep 18, 2007
46
2
Just got in and it's now restoring.
For some reason it forced a iTunes store sign up (CC info, address, etc.) You can skip this, and go directly to the restore process.

Cool thing: My 4GIG old iPhone isn't bricked. It's a perfectly good iPhone Touch (wi-fi still works).
 
A

astroboy2007

macrumors newbie
Jun 8, 2008
6
0
Disappointed

Same error here. I can not get finish the process to update the 2.0 firmware on my 2gen iPhone. I think we have to try and try and try... I truly believe that the real problem is the overload. Jam! traffic.
 
conshok26

conshok26

macrumors 6502
Apr 10, 2006
486
59
North Tonawanda, NY
sjsutton said:
Note: With your 2.0 phone attached, click on any selection under library or playlists in the source list of iTunes. Then click back to new iPhone in source list. This "resets" the request, so you don't have to wait for the time-out and error message.
Click to expand...

it took about 4 tries but now i have a fully functioning iphone. don't give up!
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom