Unlimited 3G Option

[Macuser1066]

Okay, I have been following the forum discussions on availability of unlimited 3G for both my iphone and brand new ipad. I bought mine June 5th and it was delivered on June 23rd. For the last 3 days I have arguing with various ATT reps about the availability of 3G. Two of the most recent conversations were that it was discontinued June 21st! Two reps told me that it would be still available since I bought before June 7. Well, now I receive an email from Apple telling me that the 3G option is still supposed to be available. I just wish that Apple would tell ATT that it is available, 'cause obviously they haven't got the memo.

Has anyone who bought before June 7 had any better luck? If so, what did you do? Thanks in advance. I love my new ipad, but I am sure unhappy with ATT!

 

[MrWillie]

Here we go again....

 

[SVT Amateur]

An email that was posted on the Apple.com discussion board that other members have confirmed is true:

Thank you for purchasing iPad Wi-Fi + 3G.

Our records indicate you ordered iPad on or before June 6th, which qualifies you for AT&T's unlimited monthly plan for 3G data.

Because the unlimited monthly plan is not currently available from the on-device activation flow, Apple and AT&T have developed a special process so you can still sign-up for the unlimited plan. If you would like to request the unlimited plan, please do the following:

1. If you have not done so, please connect your iPad Wi-Fi + 3G to iTunes and activate your device.
2. You then need to activate the $25 2GB AT&T 3G DataPro Plan for iPad via Settings > Cellular Data. This is required for AT&T to be able to add the unlimited option to your account.
3. After you have activated the $25 2GB AT&T 3G DataPro Plan for iPad, call AT&T Customer Service at 1-800-331-0500 and an AT&T Customer Service Representative will assist you in activating the Unlimited AT&T 3G Data Plan for iPad.

As part of this process, AT&T and Apple will verify if you are eligible to take advantage of this offer. If you are determined to be ineligible, AT&T reserves the right to either cancel your data service for iPad or move you to a lower priced option. You will be able to activate service again or change your plan to any currently available AT&T 3G Data Plan for iPad at any time.

Please note: If you cancel the Unlimited AT&T 3G Data Plan for iPad or the Plan is not auto-renewed in the future, you will not be able to order the Unlimited Plan again.

You must contact AT&T on or before July 15th.

Sincerely,
The Apple Store Team

 

[Macuser1066]

I did receive that email and was again told that I have to go to yet another ATT number. At that number they said that they were not the group that handled the situation, although they did acknowledge that the 3G would be again available. Now they say "Go to an ATT store". I am so d*** frustrated with this carosel ride. I hate Verizon, but it is looking better and better after this cluster!