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joonyaboy

macrumors 6502
Original poster
Jun 27, 2010
336
297
FL
Update 11.2.2 made the phone get stuck black screen with white Apple Logo.

Tried to reboot, update, restore, DFU mode, iTunes....nothing works, phone just gets stuck on that screen and stays that way for over an hour.

iPhone X. Apple says I need to bring it in, but they are booked for over a week because of the batteries scenario. I can't be without a phone for a week +.

Any ideas?
 
Update 11.2.2 made the phone get stuck black screen with white Apple Logo.

Tried to reboot, update, restore, DFU mode, iTunes....nothing works, phone just gets stuck on that screen and stays that way for over an hour.

iPhone X. Apple says I need to bring it in, but they are booked for over a week because of the batteries scenario. I can't be without a phone for a week +.

Any ideas?

Connect device to iTunes. Launch iTunes. Force restart device by pressing quickly volume up, then down and hold side/power till iTunes shows it’s in recovery mode and update the device to preserve data or restore to erase all your data to start new.
 
I did that and it eventually acts like it worked but it stays stuck on the black screen, white logo.
[doublepost=1515622795][/doublepost]Got on the phone with Apple and they walked me though those exact steps, but nothing. Said I need to go to Apple store (another city). But they are booked for over a week due to the battery replacements.
 
Let the battery die out and when I plugged it in it came back. Hopefully it's fine now.
 
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