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Itinj24

Contributor
Original poster
Nov 8, 2017
4,581
2,627
New York
Keep getting this notification for the settings app. No matter how many times I log in and continue, it keeps popping up.

Am I alone?

DF4F2B8F-8864-4658-B575-8BC117D1C527.jpeg
 

Kit345

macrumors member
Apr 10, 2015
62
48
Grand Rapids, MI
Yeah I get that issue too. I’ve heard logging out and logging back in, with a restart in between, is supposed to fix it. But I don’t want to do that because I use iCloud Photo Library and don’t want to spend 4 days having everything re-uploaded when it’s already there. No thanks. I’ll wait and see if it gets fixed in an update soon.
 

kissmo

Cancelled
Jun 29, 2011
1,062
1,055
Budapest, Hungary
Yeah I get that issue too. I’ve heard logging out and logging back in, with a restart in between, is supposed to fix it. But I don’t want to do that because I use iCloud Photo Library and don’t want to spend 4 days having everything re-uploaded when it’s already there. No thanks. I’ll wait and see if it gets fixed in an update soon.
Yes it works that way. I can confirm
 
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Blackforge

macrumors 6502
Mar 8, 2008
291
21
I may have found what is causing it, but not entirely sure "why". I also may have fixed it without completely logging out of iCloud.

Under System Preferences > Apple ID > go to iCloud and scroll down to Keychain and you'll probably see it is not checked.

You can keep trying to check it, it prompts for Apple ID and local passwords stating it needs to upgrade the Keychain. Even trying to check the box while it still shows "Setting up..".

Instead of logging out of iCloud I logged out of my MBP under the Apple > "Log out User..."

I logged back in and went to the Apple ID > iCloud > and selected Keychain a few more times (went through the password prompt, etc.), however this time while clicking away, it actually pops up a box to prompt me for the passcode for my iPad.

It asked a few times for the iPad passcode along with local passwords and eventually the Keychain now appears to be enabled properly.

My current line of thinking is that iPadOS has modified the iCloud Keychain in such a way that the macOS Keychain is getting to stuck trying to upgrade the local file. Since the iPad passcode dialog isn't showing up, it's never able to complete the process. It only mentioned the iPad passcode and not my iPhone.

It's been about 15 minutes now with no more prompts and Keychain is still enabled.
 

Kit345

macrumors member
Apr 10, 2015
62
48
Grand Rapids, MI
I may have found what is causing it, but not entirely sure "why". I also may have fixed it without completely logging out of iCloud.

Under System Preferences > Apple ID > go to iCloud and scroll down to Keychain and you'll probably see it is not checked.

You can keep trying to check it, it prompts for Apple ID and local passwords stating it needs to upgrade the Keychain. Even trying to check the box while it still shows "Setting up..".

Instead of logging out of iCloud I logged out of my MBP under the Apple > "Log out User..."

I logged back in and went to the Apple ID > iCloud > and selected Keychain a few more times (went through the password prompt, etc.), however this time while clicking away, it actually pops up a box to prompt me for the passcode for my iPad.

It asked a few times for the iPad passcode along with local passwords and eventually the Keychain now appears to be enabled properly.

My current line of thinking is that iPadOS has modified the iCloud Keychain in such a way that the macOS Keychain is getting to stuck trying to upgrade the local file. Since the iPad passcode dialog isn't showing up, it's never able to complete the process.

It's been about 15 minutes now with no more prompts.

Oh this would be great! I will try this tomorrow when I’m back at the computer! I’ll report back if it works for me.
 

dictoresno

macrumors 601
Apr 30, 2012
4,515
658
NJ
I may have found what is causing it, but not entirely sure "why". I also may have fixed it without completely logging out of iCloud.

Under System Preferences > Apple ID > go to iCloud and scroll down to Keychain and you'll probably see it is not checked.

You can keep trying to check it, it prompts for Apple ID and local passwords stating it needs to upgrade the Keychain. Even trying to check the box while it still shows "Setting up..".

Instead of logging out of iCloud I logged out of my MBP under the Apple > "Log out User..."

I logged back in and went to the Apple ID > iCloud > and selected Keychain a few more times (went through the password prompt, etc.), however this time while clicking away, it actually pops up a box to prompt me for the passcode for my iPad.

It asked a few times for the iPad passcode along with local passwords and eventually the Keychain now appears to be enabled properly.

My current line of thinking is that iPadOS has modified the iCloud Keychain in such a way that the macOS Keychain is getting to stuck trying to upgrade the local file. Since the iPad passcode dialog isn't showing up, it's never able to complete the process. It only mentioned the iPad passcode and not my iPhone.

It's been about 15 minutes now with no more prompts and Keychain is still enabled.


I was able to rectify it by logging out as you stated, then when I went back in, keychain was finally checked. then went through the "continue" prompts a few times and typed in the info again and it finally stuck. THANKS!!
 

Itinj24

Contributor
Original poster
Nov 8, 2017
4,581
2,627
New York
I noticed also a few things were unchecked such as Keychain and Media & Purchases. Tried rechecking them but the problem persisted. I even tried to log out of iCloud and back in but I got a persistent message that said I could not log out of iCloud if I saved a copy of the items to the Mac. I finally just gave up and was about to factory reset the whole Mac but instead I logged out of iCloud without saving copies and this seems to have done the trick.

Thank you all for the replies!
 

marvz

macrumors 65816
Aug 27, 2012
1,001
443
Berlin
Same problem here... and I also just noticed that iMessages aren't in iCloud anymore?! iPad and iPhone are synced. Messages on my iMac weren't synced since September 25th.
 

rachalmers

macrumors member
Oct 21, 2012
61
5
UK
Nothing I’m doing will get rid of that prompt.... so far
Keychain is on
Photos is off
It just keeps asking...
 

rachalmers

macrumors member
Oct 21, 2012
61
5
UK
You tried logging out and back in as suggested in another thread, they say that seems to fix it.
Ep, done that. Even changed the password. It’s still asking me. I’m redoing the Photos Library update right now and will turn on iCloud photos in its preferences when it’s done and see if that does it.
 

ledzep1

macrumors 6502
Jan 24, 2016
283
100
Ep, done that. Even changed the password. It’s still asking me. I’m redoing the Photos Library update right now and will turn on iCloud photos in its preferences when it’s done and see if that does it.

I wonder if this iCloud bug was in beta stages, as if it was it makes you wonder how it made it to the public release.
 

esf215

macrumors regular
Aug 9, 2013
174
81
I may have found what is causing it, but not entirely sure "why". I also may have fixed it without completely logging out of iCloud.

Under System Preferences > Apple ID > go to iCloud and scroll down to Keychain and you'll probably see it is not checked.

You can keep trying to check it, it prompts for Apple ID and local passwords stating it needs to upgrade the Keychain. Even trying to check the box while it still shows "Setting up..".

Instead of logging out of iCloud I logged out of my MBP under the Apple > "Log out User..."

I logged back in and went to the Apple ID > iCloud > and selected Keychain a few more times (went through the password prompt, etc.), however this time while clicking away, it actually pops up a box to prompt me for the passcode for my iPad.

It asked a few times for the iPad passcode along with local passwords and eventually the Keychain now appears to be enabled properly.

My current line of thinking is that iPadOS has modified the iCloud Keychain in such a way that the macOS Keychain is getting to stuck trying to upgrade the local file. Since the iPad passcode dialog isn't showing up, it's never able to complete the process. It only mentioned the iPad passcode and not my iPhone.

It's been about 15 minutes now with no more prompts and Keychain is still enabled.


I just tried this and so far so good. Thanks for the suggestion. When I did it asked me for my iPhone code since I don't have an iPad right now. Also when I did that my enable message in the cloud came back in the message app
 

netnothing

macrumors 68040
Mar 13, 2007
3,822
422
NH
I had a similar issue however I’m back on Mojave now.

Definitely seems iCloud Keychain related. I don’t use iCloud Keychain but one of my devices did have it on during the issue. Wondering, if you don’t use iCloud Keychain, if you make sure it’s off on all devices prior to installing Catalina, I wonder if you don’t have the problem?
 

rachalmers

macrumors member
Oct 21, 2012
61
5
UK
Ok. Fixed. I updated Preferences in Photos. It previously wouldn’t take a tick... √
It then asked me for the unlock code for my iPhone. Go figure?
Now it doesn’t give me that strange message any more?
 

dictoresno

macrumors 601
Apr 30, 2012
4,515
658
NJ
still giving me an issue today. keychain remains unchecked and will take for awhile, but returns to the notification. im afraid to log out since I see another thread where people logged out and are now stuck unable to log back in. any other insight??
 

esf215

macrumors regular
Aug 9, 2013
174
81
still giving me an issue today. keychain remains unchecked and will take for awhile, but returns to the notification. im afraid to log out since I see another thread where people logged out and are now stuck unable to log back in. any other insight??

I did what black forge suggested and that worked for me
 

voodoofish

macrumors regular
Jan 6, 2004
182
3
London
I followed the instructions on another website to logout, restart, and login again... but now I can't log back in to iCloud... the spinner just spins and spins :(
 

justice4all77

macrumors member
Sep 13, 2018
46
48
Yeah I get that issue too. I’ve heard logging out and logging back in, with a restart in between, is supposed to fix it. But I don’t want to do that because I use iCloud Photo Library and don’t want to spend 4 days having everything re-uploaded when it’s already there. No thanks. I’ll wait and see if it gets fixed in an update soon.
Exactly what is happening with my iCloud Photo Library. On day 2 and still "uploading" all my photos that are already there. I signed out of iCloud to fix the update Apple ID issue btw
 

Kit345

macrumors member
Apr 10, 2015
62
48
Grand Rapids, MI
I may have found what is causing it, but not entirely sure "why". I also may have fixed it without completely logging out of iCloud.

Under System Preferences > Apple ID > go to iCloud and scroll down to Keychain and you'll probably see it is not checked.

You can keep trying to check it, it prompts for Apple ID and local passwords stating it needs to upgrade the Keychain. Even trying to check the box while it still shows "Setting up..".

Instead of logging out of iCloud I logged out of my MBP under the Apple > "Log out User..."

I logged back in and went to the Apple ID > iCloud > and selected Keychain a few more times (went through the password prompt, etc.), however this time while clicking away, it actually pops up a box to prompt me for the passcode for my iPad.

It asked a few times for the iPad passcode along with local passwords and eventually the Keychain now appears to be enabled properly.

My current line of thinking is that iPadOS has modified the iCloud Keychain in such a way that the macOS Keychain is getting to stuck trying to upgrade the local file. Since the iPad passcode dialog isn't showing up, it's never able to complete the process. It only mentioned the iPad passcode and not my iPhone.

It's been about 15 minutes now with no more prompts and Keychain is still enabled.

So I did this this evening and it worked! Actually I didn’t even need to do anything once I logged out of my user account. I just logged back in and everything was checked and the warning was gone. Easy fix for me.
 

voodoofish

macrumors regular
Jan 6, 2004
182
3
London
I followed the instructions on another website to logout, restart, and login again... but now I can't log back in to iCloud... the spinner just spins and spins :(

In case it helps anyone else, I was able to sign in after I opened the 'Photos' app and let it finish optimising ?‍♂️
 

Zazoh

macrumors 68000
Jan 4, 2009
1,516
1,121
San Antonio, Texas
I was able to rectify it by logging out as you stated, then when I went back in, keychain was finally checked. then went through the "continue" prompts a few times and typed in the info again and it finally stuck. THANKS!!
Ditto, I had entered Apple ID password about 50 times before trying this and fine now.
 

sjinsjca

macrumors 68020
Oct 30, 2008
2,239
557
The "Update Apple ID Settings" issue bit here too when I updated to macOS Catalina. Check-marking the Keychain option in iCloud as suggested in this thread seems to have fixed it. It asked me for both my Mac user account password and my iCloud password twice, now seems satisfied, and the check-mark stuck.

This was my only Catalina annoyance, and now it seems resolved. Happy here.
 
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