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Upgraded Mac Pro problems still....

P

Pjotr28

macrumors member
Original poster
Mar 3, 2013
65
0
Netherlands
Hi, I all ready posted a few times here with my Mac Pro problems. Last time now before I bring my 2009 Mac Pro back to how it was.

I have problems after the firmware update to 5.1 using W3680 and a GTX 680 Mac Edition. With he GTX 680 I have random shut downs and screen freezes. PCI fan is around 1200. With the stock 4870 fans are okay but rarely I have a screen freeze, still can acces the mac via ethernet. I still use the stock 1066mhz ram. I ran Mountain Lion now Mavericks

So before I reswap the CPU and bring back things as it was what I did:
- Ran AHT no prob
- Ran ASD no problem (although the EFI version told me that PCI fan speed was around 1150 should be around 800 I think?)
- Exchanged the GTX 680 with a new one from EVGA
- Reinstalled OS X Mavericks on a complete new drive, took out all other drives and cards (still having problems)
- Replaced the internal battery
- SMC NVRAM resets
- Re-installed the CPU with new thermal paste (although temps in the mac seem normal)


Well I think i did almost anything I can think of. So what to do? Would a reflash of the firmware do any good or any other ideas.

TIA
 
When you exchanged the 680 - did you exchange both of the 6-pin power cables or are you using the originals? Just thinking it could be a power to the GPU issue.
 
The fan problem is often fixed by moving the graphics card to slot 2.

I don't know about the random shut down and screen freezes. Are there kernal panics? If so, you could check the logs.

I would also do a memtest86 from a boot CD because RAM that's gone bad causes problems like this. I know you did AHT, but bad RAM frequently passes AHT but can be caught by memtest. Even if you don't think it's the memory, it will be nice to rule it out.
 
Did a memtest but will try that again. I moved the card from slot 1 to 2 and vice versa. It's now back in 1 (with new power cables) Strange thing that when I run OpenGl Extension Viewer with card in slot 1 it speeds up from 1400 to around 2000 after the test fan speed slows down to 800.

That sounds great but I had another system freeze a few minutes ago. Just using Safari and FCPX was open.

There are logs from earlier crashes. But I did a complete new install on another drive the same problem occurred, so I doubt that the crashes are caused by third party extensions.

Thanks
 
And a new crash running memtest and surfing the web. Now with crash log:

Anonymous UUID: 0C7ACDDA-129D-D04D-4B9D-E666BDC8749F

Thu Nov 14 22:03:08 2013
panic(cpu 0 caller 0xffffff7f9bcced0d): NVRM[0/5:0:0]: Read Error 0x0010a5a8: CFG 0x118010de 0x00100406 0x8a000000, BAR0 0x8a000000 0xffffff817cf05000 0x0e4000a2, D0, P0/4
Backtrace (CPU 0), Frame : Return Address
0xffffff818cbf2a60 : 0xffffff801b222f69
0xffffff818cbf2ae0 : 0xffffff7f9bcced0d
0xffffff818cbf2ba0 : 0xffffff7f9bd9be26
0xffffff818cbf2be0 : 0xffffff7f9bfdae88
0xffffff818cbf2c00 : 0xffffff7f9be0cbe4
0xffffff818cbf2c60 : 0xffffff7f9bf70373
0xffffff818cbf2cd0 : 0xffffff7f9bf70251
0xffffff818cbf2d30 : 0xffffff7f9bf0b560
0xffffff818cbf2de0 : 0xffffff7f9bf07d54
0xffffff818cbf2e80 : 0xffffff7f9bf0790c
0xffffff818cbf2ee0 : 0xffffff7f9bf99152
0xffffff818cbf2f90 : 0xffffff7f9bf8ecce
0xffffff818cbf3000 : 0xffffff7f9bf93708
0xffffff818cbf3070 : 0xffffff7f9bf933e7
0xffffff818cbf3110 : 0xffffff7f9be117f2
0xffffff818cbf3260 : 0xffffff7f9be127a7
0xffffff818cbf32c0 : 0xffffff7f9be1253f
0xffffff818cbf3310 : 0xffffff7f9bcb099e
0xffffff818cbf3340 : 0xffffff7f9bca9802
0xffffff818cbf3400 : 0xffffff7f9bcb0375
0xffffff818cbf3440 : 0xffffff7f9bcad535
0xffffff818cbf3470 : 0xffffff7f9bcad4cb
0xffffff818cbf3510 : 0xffffff7f9bcd3472
0xffffff818cbf3710 : 0xffffff7f9bcd4331
0xffffff818cbf37e0 : 0xffffff7f9c7e3067
0xffffff818cbf3800 : 0xffffff7f9c7e6247
0xffffff818cbf3820 : 0xffffff7f9c7e5ec9
0xffffff818cbf3880 : 0xffffff7f9c7c3525
0xffffff818cbf38a0 : 0xffffff7f9c768a57
0xffffff818cbf38c0 : 0xffffff7f9c76d30d
0xffffff818cbf3930 : 0xffffff7f9c7f56d2
0xffffff818cbf39c0 : 0xffffff7f9c8011dc
0xffffff818cbf3a80 : 0xffffff7f9c774c6f
0xffffff818cbf3ac0 : 0xffffff7f9c800b43
0xffffff818cbf3af0 : 0xffffff7f9c77d10c
0xffffff818cbf3b70 : 0xffffff801b6cc226
0xffffff818cbf3b90 : 0xffffff801b6cd821
0xffffff818cbf3bf0 : 0xffffff801b6cb28f
0xffffff818cbf3d40 : 0xffffff801b2b6008
0xffffff818cbf3e50 : 0xffffff801b226bb1
0xffffff818cbf3e80 : 0xffffff801b2139b5
0xffffff818cbf3ef0 : 0xffffff801b21e003
0xffffff818cbf3f70 : 0xffffff801b2c921d
0xffffff818cbf3fb0 : 0xffffff801b2f3e26
Kernel Extensions in backtrace:
com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7f9bc7e000->0xffffff7f9bee8fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9b8ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7f9bc6e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f9bc2b000
com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C75]@0xffffff7f9bef3000->0xffffff7f9c0a2fff
dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7f9bc7e000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9b8ba000
com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C5]@0xffffff7f9c759000->0xffffff7f9c7b1fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9b8ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f9bc2b000
com.apple.GeForce(8.1.8)[68DC25D4-7371-3980-BBFB-FD4473EBD8B8]@0xffffff7f9c7be000->0xffffff7f9c84cfff
dependency: com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C5]@0xffffff7f9c759000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f9b8ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7f9bc6e000
dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7f9bc7e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7f9bc2b000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
13A603

Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001b000000
Kernel text base: 0xffffff801b200000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 1408605047574
last loaded kext at 248762593516: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9c0b7000, size 65536)
last unloaded kext at 309180270025: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9d0b6000, size 8192)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.ntfs 3.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleRAID 4.0.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.Intel82574L 2.6.1b1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacPro5,1, BootROM MP51.007F.B03, 6 processors, 6-Core Intel Xeon, 3.33 GHz, 12 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393936353431332D3032372E4130304C4620
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x0198, 0x393936353431332D3032372E4130304C4620
Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431
Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
Serial ATA Device: Corsair Force GT, 240,06 GB
Serial ATA Device: WDC WD6400AAKS-41H2B0, 640,14 GB
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Serial ATA Device: WDC WD30EZRX-00DC0B0, 3 TB
USB Device: Hub
USB Device: PTZ-930
USB Device: Hub
USB Device: Flash Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: EDIROL UA-1A
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:
Click to expand...
 
Pjotr28 said:
And a new crash running memtest and surfing the web
Click to expand...

You need to run memtest from a bootable CD or it cannot test the area used by the OS itself, which I assume is exactly the area that would cause OS crashes:

"This application requires the Mac is booted from a CD or USB device using an .iso image downloaded from the developers website. Not booting up the entire operating system allows the memory test to access the full memory of the Mac instead of just the unused portion as the case with other tools."

If you have enough RAM, a simpler method is to pull half of it out and run for a while on that half. Then switch to the other half.

Also, I forgot to mention the obvious, but make sure everything is seating properly in case you knocked a DIMM, cable, or something else out place while you were in there upgrading.
 
Apart from memory tests - can of compressed air and blow out everything. Also if you have access to a proper air line using short sharp bursts blow every single bit of dust and crap out of the PSU too, baffle the grille with a towel. Used to work very well with the PowerMac PSU and stop that stupid design blowing up. I've had a 5,1 stop misbehaving after doing it after we'd tried everything else.
 
Last edited:
Well hopefully it won't be the GTX 680 as I have a Mac Pro 2009 with a EVGA GTX 680 which I am just about to upgrade to the 5.1 firmware and a W3680.

So I will find out very shortly if there is am issue with this setup. I will try just upgrading the firmware with the GTX 680. And see if it is a conflict between those two or if the CPU is causing the problem.

Good luck.
 
Mac Moof said:
Well hopefully it won't be the GTX 680 as I have a Mac Pro 2009 with a EVGA GTX 680 which I am just about to upgrade to the 5.1 firmware and a W3680.

So I will find out very shortly if there is am issue with this setup. I will try just upgrading the firmware with the GTX 680. And see if it is a conflict between those two or if the CPU is causing the problem.

Good luck.
Click to expand...

No problem with 680s after the 5,1 flash.
 
I did this very upgrade a couple months ago, and due to receiving bits from all different suppliers at different time I did it incrementally: first the GTX680, flashed to EFI using bootcamp once it was verified working. CPU arrived second, upgraded firmware and installed, no problems (using original 1066MHz RAM). Last was 24GB RAM from OWC, one stick initially failed to appear at all but cleaned the contacts and then worked fine.

That said, it sounds like its the GTX680 giving you problems - does using the 4870 prevent the issue?
 
Your KP log points on crashing Nvidia drivers. But you're also getting screen freezes with 4870 on clean OS install, different HDD etc. This would indicate other hardware problem. Is there something unusual logged (e.g. OpenGL error) in system.log in time of screen freeze with 4870?

I have very similar setup as you do: 4,1 flashed to 5,1 + W3680. I've used it with 1066 memory + flashed 680 without single hiccup.

Try your old CPU and 4870, but I doubt that it would change anything. Post results.
 
I have just upgraded my 2009 2.93Ghz Mac Pro (with a EVGA GTX 680 Mac Edition) to the 2010 firmware and after running Geekbench, Heaven and standard everyday stuff (Safari, Mail etc) everything seems to be fine.

So it does not look like a hardware conflict. Although i am only using Mac OS 10.8.5 not Mavericks. I use the standard Mac OS display drivers so no nvidia stuff, if that makes any difference?? I will be upgrading the CPU this weekend to a W3680 so we will see what that brings.

Not sure this helps, but hopefully it narrows down the possibilities.

UPDATE: Just completed the CPU upgrade. Carried put a quick test of Geekbench and Heaven and basic usage (again) and all seems normal. So it sounds like some other hardware issue. Maybe as other suggested RAM or possibly dodgy CPU???
 
Last edited:
Short update:

Tested the machine with 2gb ram sticks and vice versa removed. Still problems. Replaced the CPU with the original one and for two days no crashes at all. I will let it run for a few days more and than try it again with the W3680. Found an Intel CPU test to run in bootcamp. Before swapping again could it harm to clean the W3680 connection with some alcohol?
 
Update:

Swapped the cpu again to the six core. First day no problem. After a bit of work in FPC X again sudden deaths. As I have to finish some stories I decided to put in the old 4870. Worked with it for two days. No crashes at all. Also the overall fan noise is lower.

So my conclusion. The CPU is ok cause I can work with the old card with no prob. The GTX is ok to cause I got a new one from EVGA and I can work with it with the old CPU.
The combination GTX 680 with the W3680 is the bottleneck but why? I already did a complete reinstall. Perhaps I'll try that again. Or could it be that the 5.1 firmware update went wrong?
 
Pjotr28 said:
Update:

Swapped the cpu again to the six core. First day no problem. After a bit of work in FPC X again sudden deaths. As I have to finish some stories I decided to put in the old 4870. Worked with it for two days. No crashes at all. Also the overall fan noise is lower.

So my conclusion. The CPU is ok cause I can work with the old card with no prob. The GTX is ok to cause I got a new one from EVGA and I can work with it with the old CPU.
The combination GTX 680 with the W3680 is the bottleneck but why? I already did a complete reinstall. Perhaps I'll try that again. Or could it be that the 5.1 firmware update went wrong?
Click to expand...

The TDP and power consumption for the combination of the 680 and the W3680 is higher than all the others. Swapping out the PSU to check if that's the culprit? Unplug, blow out and replug all the power connectors to the logic board.

If you've replaced thermal paste a lot are you using the artic silver cleaner purifier combination then reapplying fresh paste? Artic silvers website have videos showing the right method to apply it properly and with the hex core doing it absolutely right may help, though I suspect it's power related far more.

Reflash 5,1 with the ati card installed perhaps.

Stumped for other options other than changing the logic board after that but it is almost time to hit the sack here...
 
Hmmmmm that is strange. Both the new CPU and GPU are within the Mac Pro's power envelope but as Gav says maybe the PSU is struggling to power both at the same time. Although I was sure that the 2009 CPUs had the same power draw as the w3680??

I have exactly the same setup as you and have had none if these issues, even trying to dress test the machine.

What slot is the GTX 680 in? Mine is in slot 1 and I know people have had fan issues if it is in slot 2 which might be an issue??
 
Hi,

GTX is giving problems in both slot 1 and 2. The fans blow a bit more in slot 2. I've already cleaned the PSU by removing it from the machine. I will try to fiddle around with the cables.

I also think it's PSU related. But strange thing is that the errors occur randomly. For example surfing with Safari I can get a crash. But a CPU stresstest and Heaven running at the same time gave no problems.

Do you guys know if the sapphire mac card draws less power? Perhaps I have to try that one I really like the speed bump with the new CPU and GPU except from the crashes...
 
I don't think looking for a video card that draws less power is the solution. The power supply in the Mac Pro should be more than sufficient in driving that CPU and that video card. If it does indeed turn out to be the power supply, replacing/repairing it would be the proper course of action.
 
Could be, but one thing perhaps to mention. Sometimes the restarts are sudden. Sometimes audio keeps playing, I can move the mouse but can't click. If the PSU is malfunctioninging you would expect that there are only complete shutdowns or not?
 
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