Urgent help, imac mid2007 runs stuck on white screen

[Kristien]

Hi everyone, I have an old imac from mid 2007,

I am not a computer expert at all, so hope someone can help me out

I wanted to try to get my imac files true my ipad, I had parallel accesses installed, but soon started to get problems, the numbers do not work from the keyboard, I tried to restart it a few times because parallel accesses got stuck constantly but I think serious damage is done,everything was on my imac, so I'm afraid to lose all of my photos ,documents. I can start it up, after I'll get my log in completely white screen afterwards I can not do anything, option 2 guest user, restart with only safari access, I can do this only to the disk utility of which I also have no knowledge at all.someone who can help me. I have already try starting with cmd + r

Cmd + v but nothing happens
https://macosx.com/threads/urgent-help-imac-mid2007-runs-stuck-on-white-screen.325332/

 

[mj_]

but I think serious damage is done,everything was on my imac, so I'm afraid to lose all of my photos ,documents.

This tells me that you most likely don't have a backup of your files. If I were you I would stop using that iMac right now, take it to a Pro and tell them that you have no backup and show them the problem. They will know what to do and will be able to help you. Anything you do yourself from now on carries the inherent risk of partial or complete data loss, because you have absolutely no idea what you're doing and are just randomly trying things you read on the internet.

 

[Kristien]

Oke thank you. Then i will have to wait, no option off getting there today, even more worried now

 

[gian8989]

Even if the iMac have a problem you can always open it, remove the hdd and connect it to another computer to recover the files.

 

[mj_]

Not if she does something stupid in the meantime and accidentally erases some or all of her files for good

She doesn't appear to have a backup.
She said herself the data on that drive is very important.
She doesn't appear to know what she's doing - said so herself: not a computer expert at all.
She will thus not be able to interpret the advice given to her on the internet and might accidentally and unknowingly do something very very stupid.

That's why I suggested taking it to a Pro who knows what (s)he is doing, and let them figure out how to solve the problem or, if it turns out to be unsolvable, how to get the hard drive out in order to save the data.

 

[SecuritySteve]

Kristien, definitely take it in to an Apple Store if you can, or a repair shop if you don't have access to an Apple Store. They should be able to save your data on your hard drive. There's no need to panic, you just need a little Pro help.