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iPad Pro USB-C to headphone adapter dropping Wi-Fi

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0111587

Cancelled
Original poster
Apr 15, 2010
161
33
Apple what is going on?

Firstly, my new iPad pro 12.9" was slightly bent out of the box but I'm trying to accept that when I notice every time I use Apple USB-C to headphone jack adapter my iPad loses internet connectivity. It does happen after 10-15 minutes of streaming media and it doesn't matter if its Youtube or Netflix and it happens every time the iPad wakes from sleep, pulling the USB-C adapter out of the UCB-C port instantly fixes the Wi-Fi issues. According to discussions on Apple forum, Apple has been aware of this situations since November at least and without any warnings to customers or fixes. I'm deeply disappointed with this product and the lack of response from Apple. „If we don't admit the problem there is no problem could be Apple slogan.”

Three threads I found about this issue on Apple forum:
https://discussions.apple.com/thread/8623242
https://discussions.apple.com/thread/8623623
https://discussions.apple.com/thread/8629864
 
soomster said:
Apple what is going on?

Firstly, my new iPad pro 12.9" was slightly bent out of the box but I'm trying to accept that when I notice every time I use Apple USB-C to headphone jack adapter my iPad loses internet connectivity. It does happen after 10-15 minutes of streaming media and it doesn't matter if its Youtube or Netflix and it happens every time the iPad wakes from sleep, pulling the USB-C adapter out of the UCB-C port instantly fixes the Wi-Fi issues. According to discussions on Apple forum, Apple has been aware of this situations since November at least and without any warnings to customers or fixes. I'm deeply disappointed with this product and the lack of response from Apple. „If we don't admit the problem there is no problem could be Apple slogan.”

Three threads I found about this issue on Apple forum:
https://discussions.apple.com/thread/8623242
https://discussions.apple.com/thread/8623623
https://discussions.apple.com/thread/8629864
Click to expand...

I have the adaptor so far no drop in WiFi , using with iPad Pro 11” WiFi model .
 
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If someone will tell me how to share a thread I’ll try to find the long one that covers this. I’ve been posting in it and following it for a while now. This is a know issue. Some are reporting the issue to be fixed in the latest bata of iOS 12. I can’t confirm the issue being fixed because I don’t run the batas. However, I can confirm the issue. It was happening so many times with my 12.9 that I stopped even trying to use the USB-C to 3.5 headphone adapter.
 
I’m certain the thread I linked to above your post is the thread your are referring to sir. I even posted in that thread that the hub I’m using does not cause any interference issues.
 
soomster said:
Apple what is going on?

Firstly, my new iPad pro 12.9" was slightly bent out of the box but I'm trying to accept that when I notice every time I use Apple USB-C to headphone jack adapter my iPad loses internet connectivity. It does happen after 10-15 minutes of streaming media and it doesn't matter if its Youtube or Netflix and it happens every time the iPad wakes from sleep, pulling the USB-C adapter out of the UCB-C port instantly fixes the Wi-Fi issues. According to discussions on Apple forum, Apple has been aware of this situations since November at least and without any warnings to customers or fixes. I'm deeply disappointed with this product and the lack of response from Apple. „If we don't admit the problem there is no problem could be Apple slogan.”

Three threads I found about this issue on Apple forum:
https://discussions.apple.com/thread/8623242
https://discussions.apple.com/thread/8623623
https://discussions.apple.com/thread/8629864
Click to expand...


Can you run 5Ghz?
If not, you may need an adaptor with better shielding.
 
As noted, current iOS beta appears to resolve this issue. Fix should be public in the coming weeks.
 
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