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ALOHAPPLE

macrumors member
Original poster
Apr 3, 2014
36
4
Anyone else? Loving everything on my new M1 MBA, so far... truly blown away. But when I attempt to turn on the Security & Privacy setting use your Apple Watch to unlock apps and your Mac, I get the attached error message. I have power cycled my Watch and iPhone. Any suggestions?

Screen Shot 2020-11-18 at 10.55.04 AM.png
 
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glindon

macrumors 6502a
Jun 9, 2014
631
901
Phoenix
Yes I was on 11.0.1 and it would allow me to enable it but to didn't work. I updated to the beta 11.1 hoping that would fix it but now I get that same error message now. So far seeing lots of little issues with M1.
 

glindon

macrumors 6502a
Jun 9, 2014
631
901
Phoenix
So I have two watches, an S2 and S4. I put on the S2 and then selected it in preferences and it worked. Went back to the S4 and no go. Unpaired it, then restored from backup. After a couple tries selecting the S4, I finally got it to work.

If you only have one watch, try unpair/pair.
 

Tuscape

macrumors member
Oct 20, 2020
39
63
I know I had it working yesterday and even unlocking 1password which was awesome. It's not working today and I don't know how the timing correlates to upgrading to 11.0.1 but I know I did that later in the day yesterday as I thought they shipped with 11.0.1.
I haven't gotten it working again yet though and with all the reports of issues I'm not about to restore back to 11.0.0 and try again. Tried following the steps here https://discussions.apple.com/thread/251826134 but I don't think you can delete stuff out of ~/Library/Sharing anymore, or at least I couldn't even with sudo.
 

Tuscape

macrumors member
Oct 20, 2020
39
63
I know I had it working yesterday and even unlocking 1password which was awesome. It's not working today and I don't know how the timing correlates to upgrading to 11.0.1 but I know I did that later in the day yesterday as I thought they shipped with 11.0.1.
I haven't gotten it working again yet though and with all the reports of issues I'm not about to restore back to 11.0.0 and try again. Tried following the steps here https://discussions.apple.com/thread/251826134 but I don't think you can delete stuff out of ~/Library/Sharing anymore, or at least I couldn't even with sudo.
I could delete them with Finder and followed all of the steps in the URL. Still no workee with the same message as above.
 

haralds

macrumors 68030
Jan 3, 2014
2,990
1,252
Silicon Valley, CA
It took some trying on my wife's Air. I ended up deleting tokens in the Apple Keychain access.
Having your iPhone nearby unlocked also has been reputed to help.

-- After too many efforts to count I finally got both of my watches recognized on my MacBook Pro M1.
 
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ADonmall

macrumors member
Oct 17, 2008
38
58
Had this issue. On the phone to Apple support over an hour, tried lots of things none worked. I suggested trying logging out of Apple ID. That worked
 

MikhailT

macrumors 601
Nov 12, 2007
4,583
1,327
Had this issue. On the phone to Apple support over an hour, tried lots of things none worked. I suggested trying logging out of Apple ID. That worked

Can you let us know if it still works fine after a few days? It stops working after a few days even when it worked fine on day one.
 

Tuscape

macrumors member
Oct 20, 2020
39
63
Spent a decent amount of time with support last night and just spoke with the next tier for a bit and it looks like I'm good for right now. After trying all sorts of stuff finally I removed everything that could be causing interference, unpaired the watch, logged out of Apple ID on Mac, logged out of Apple ID on phone, rebooted Mac and phone, logged into Apple ID on Mac, logged into Apple ID on phone, paired the watch and I could enable unlock and it's working! Now to see if it stays working...
 

alan7467

macrumors member
Mar 16, 2011
78
14
Mine isn’t working with my s6. Tried deleting keychain and logging out and back in with no luck. I’d rather wait for a patch than unpair and pair my watch. Have had too many bad restore from backup experiences with the watch.
 

haralds

macrumors 68030
Jan 3, 2014
2,990
1,252
Silicon Valley, CA
After much back and forth - deleting plists, tokens in key chain, rebooting etc. I got both Watches to connect and they now work reliably. Very nice.
 

fai0

macrumors newbie
Nov 24, 2020
9
8
I’ve a M1 mac mini, fresh install 11.0.1 with Apple Watch Series 4 with watchOS 7.1

Unlock with watch is working for me.
 

ALOHAPPLE

macrumors member
Original poster
Apr 3, 2014
36
4
Problem resolved in an embarrassing way: I had not updated to watchOS 7.1... I was still on 7.0.x... somehow I missed it when 7.1 dropped and I never received a notification. The 7.1 release notes specifically address this issue.
 

Lord Hamsa

macrumors 6502a
Jul 16, 2013
698
675
My wife is having this problem in Bug Sur on a 2019 Intel MBP, so I don't think it's M1-specific.
 

reyalP

macrumors 6502
Oct 10, 2012
379
130
My Apple Watch series 6 works with M1 Air but sometimes it is slower than other times. Also it sometimes requires me to use finger print to login. I would say my watch unlocks it about 85% of the time.
 

MikhailT

macrumors 601
Nov 12, 2007
4,583
1,327
I have a fix that worked for me without doing anything else; I turned on fast user switching via System Prefs > Users & Groups > Login Options > Show fast user switching.

With that both Touch ID and Apple Watch is much more reliable.
 
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