Used iPhone case in a sealed box

[MartinX2]

A few days ago, I bought a case for iPhone 16 Pro Max. The box was sealed like any other apple product but the case inside was clearly used. It was kind of greasy and smelled like a cheap fragrance. I bought it at a reputable store.

Be careful. 

 

[tomms11]

I'd be curious which store you bought it from (you don't have to answer.) I am pretty confident that Apple does not permit its third-party sellers to repackage used items and sell them as "new." However, they can sell them as previously -owned or used, as long as it is noted as such. I'd report it to the store. Sorry this happened to you.

 

[roguester]

Could have been a return that wasn't inspected properly.