User disabled after shutdown for lack of energy

[nelsonmarcos]

Hi everyone!

This happened 3 times: I opened the MacBook Pro (13-inch, Mid 2012)/Mojave, and it was out of batteries. After I connected the power cord and turn it on, the only user available was the administrator. My personal user has just 'disappeared' .

So I logged in with the administrator user and found out that my user was just disabled. I re-enable the user and everything was back to normal (no file missing).

Since it happened 3 times, I think it's not a coincidence but I didn't find anything about that googling about it.

Does anyone have any idea?

PS: to be more precise I don't have the administrator password. I have to bring the notebook to my support team so they can input the password and re-enable the user. This is why this is an issue for me.

 

[quenix]

Check Console.app logs at around that time?

 

[ignatius345]

This is very strange. Is FileVault enabled?

 

[NoBoMac]

No answer, but suspect maybe something going on with your IT department and them using an MDM application. Something in their tools and or configurations that are disabling user accounts.

 

[Fishrrman]

"PS: to be more precise I don't have the administrator password. I have to bring the notebook to my support team so they can input the password and re-enable the user. This is why this is an issue for me."

Ask you support team to make your account an administrator account....

 

[J.Gallardo]

...the User disappears due to a lack of energy shutdown...
I suppose it doesn’t happen after a regular shutdown.
The Administrator has the answer (yes, perhaps a special config or security tool)... but by now:
he/she wants you to be more responsible about notebook charging & sleeping time.
Just shutdown after working.
;-)