My camera was tripod mounted, and I unwittingly left it on a minor incline without making sure the tripod legs were extended enough. The earth's gravity pulled the whole rig to the pavement - breaking my lens hood - and as I later noticed, the port/terminal for plugging in the remote cable release, which I use frequently.
Canon's website completely sucks, so it's of no use - but does it sound like I'll have to send it in to a Canon service center which I see are in New Jersey and California?
At least the camera still takes pictures...
Some more info... this fall took place two Fridays ago when I was photographing an outdoor event in the evening. The camera/tripod fell, the trigger remained inside the port, and I went about shooting, thinking I was very lucky that I got away with just a busted lens hood. Then I packed up all the gear and went on a trip to New York - where I soon realized using the remote cable release was not an option. Some piece of black plastic with a ring of metal came out stuck to the end of the trigger, so I superglued it back in hoping that would solve the problem, but it didn't.
How do I go about fixing my 5D?
Canon's website completely sucks, so it's of no use - but does it sound like I'll have to send it in to a Canon service center which I see are in New Jersey and California?
At least the camera still takes pictures...
Some more info... this fall took place two Fridays ago when I was photographing an outdoor event in the evening. The camera/tripod fell, the trigger remained inside the port, and I went about shooting, thinking I was very lucky that I got away with just a busted lens hood. Then I packed up all the gear and went on a trip to New York - where I soon realized using the remote cable release was not an option. Some piece of black plastic with a ring of metal came out stuck to the end of the trigger, so I superglued it back in hoping that would solve the problem, but it didn't.
How do I go about fixing my 5D?