Video controls appearing randomly on 11.1.2

[WhiteHawk]

Since updating my iPhone X yesterday to 11.1.2 while watching videos on YouTube the volume slider at the top will randomly appear even though I didn’t touch the buttons or the screen, same thing in the Videos app, the controls appear randomly there too.

Anyone else experiencing this?

 

[WhiteHawk]

Is nobody else experiencing this?

 

[iSayBoourns]

Are you positive your palm or anything didn’t touch one of the corners of the display?

I ask because I’ve had a few times when trying to use the swipe from left edge to go back on a webpage not work because my palm would inadvertently touch the bottom right corner and act as a multi touch gesture. Took a few times to realize I was doing that.

 

[WhiteHawk]

Are you positive your palm or anything didn’t touch one of the corners of the display?

I ask because I’ve had a few times when trying to use the swipe from left edge to go back on a webpage not work because my palm would inadvertently touch the bottom right corner and act as a multi touch gesture. Took a few times to realize I was doing that.

I’m pretty positive as that’s the first thing that came to mind and I also have a case on the phone, this also didn’t happen at all before that update. Also in the YouTube app if I was touching the screen all controls would appear, but in that app it’s only the volume slider that appears even though I’m not pressing the physical volume buttons.

I don’t know, never had this before.

 

[WhiteHawk]

Just tested watching YouTube with the phone laying down without me holding it and volume slider is still appearing randomly on screen so it’s definitely nothing to do with touch.

 

[WhiteHawk]

And same thing in Netflix while not touching the phone the volume slider appears just like in the YouTube app.

 

[WhiteHawk]

I don’t understand why no one else seems to be having this problem, it’s really annoying.

 

[WhiteHawk]

And still not fixed on 11.2, really getting annoyed with this.

 

[WhiteHawk]

Eureka, I’ve discovered what’s causing this to happen.

I have an alarm app called Alarmy, the volume controls only appear when I have an alarm set and it’s running in the background, tested it a handful of times and when I force closed Alarmy and waited over 2 minutes no volume slider appeared, if I open Alarmy again it appears after 2 minutes again. I’m guessing the app is making sure the volume is set correctly every 2 minutes so it’s in the right place for the alarm.

This didn’t happen in iOS 10 and I don’t think it started till 11.1.2 maybe so it’s still a iOS bug but I’ll be getting in contact with the app developer and maybe they can pass it along to Apple.

 

[friednoodles]

Good that you were able to find the cause of this, and also a good idea to report it to the developer. It may be that it's a bug, or that they should change their approach to how they're checking the volume level, and/or that they shouldn't be checked it as often as they are.

 

[PBz]

I have experienced it several times. It’s like the phone is possessed. Just random volume slider appears with nothing being touched.
[doublepost=1512909527][/doublepost]I don’t have Alarmy installed.

 

[WhiteHawk]

I have experienced it several times. It’s like the phone is possessed. Just random volume slider appears with nothing being touched.
[doublepost=1512909527][/doublepost]I don’t have Alarmy installed.

Force quit all apps and watch some video for a few minutes, see if you can narrow it down as you may have an app that’s doing the same kind of thing as Alarmy.