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Video problems on Safari.

KatPR

KatPR

macrumors member
Original poster
Oct 26, 2018
30
5
Since I updated to Catalina 10.15.4 I've been having problems with my video on Safari, especially while trying to watch Netflix. For example, while watching a video, randomly and occasionally the video will skip for a second. It only happens on Safari, not on Chrome. Any idea what it can be or how to fix it? Also, I didn't have the problem before.
 
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No, I talked to Apple Support, but they couldn't figure it out, same with Netflix support.
 
I have the same problem. Talked to the Netflix support. They couldn't help. Any update available?
 
Maybe try to disable "Stop plug-ins to save power" from Safari - Preferences - Advanced

Stop plug-ins.jpg
 
Unfortunately this dosen't help. The Netflix video skips (video and audio) every few minutes for about a second. On other devices (iPad or Apple TV) I have no problems. I suspect it has something to do with the Catalina update 10.15.4 including Safari 13.1. Does anyone else have this problem?
 
bogdanw said:
You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
Click to expand...

This seems to work! Watched yesterday Netflix on Safari 13.1 without dropouts. It's a compromise, but it helped, thanks!
 
Same issue, sound dropping out on safari, when video is playing. About half a a second. Netflix on Firefox works great
 
Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
[automerge]1592506896[/automerge]
ZoomFocus said:
Same issue, sound dropping out on safari, when video is playing. About half a a second. Netflix on Firefox works great
Click to expand...
Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
 
KatPR said:
Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
[automerge]1592506896[/automerge]

Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
Click to expand...

Will try, thanks
 
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