Video problems on Safari.

[KatPR]

Since I updated to Catalina 10.15.4 I've been having problems with my video on Safari, especially while trying to watch Netflix. For example, while watching a video, randomly and occasionally the video will skip for a second. It only happens on Safari, not on Chrome. Any idea what it can be or how to fix it? Also, I didn't have the problem before.

 

[Mpedroza90]

This happens to me too, any updates?

 

[KatPR]

No, I talked to Apple Support, but they couldn't figure it out, same with Netflix support.

 

[hdoerner]

I have the same problem. Talked to the Netflix support. They couldn't help. Any update available?

 

[bogdanw]

Maybe try to disable "Stop plug-ins to save power" from Safari - Preferences - Advanced

 

[hdoerner]

Unfortunately this dosen't help. The Netflix video skips (video and audio) every few minutes for about a second. On other devices (iPad or Apple TV) I have no problems. I suspect it has something to do with the Catalina update 10.15.4 including Safari 13.1. Does anyone else have this problem?

 

[bogdanw]

On other devices (iPad or Apple TV) I have no problems

You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad

 

[hdoerner]

You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad

This seems to work! Watched yesterday Netflix on Safari 13.1 without dropouts. It's a compromise, but it helped, thanks!

 

[KatPR]

Thank you so much, the User Agent trick has worked.

You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad

 

[ZoomFocus]

Same issue, sound dropping out on safari, when video is playing. About half a a second. Netflix on Firefox works great

 

[KatPR]

Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
[automerge]1592506896[/automerge]

Same issue, sound dropping out on safari, when video is playing. About half a a second. Netflix on Firefox works great

Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad

 

[ZoomFocus]

Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad
[automerge]1592506896[/automerge]

Try this. It helps for me: You can trick it to think it's an iPad from the Develop menu - User Agent - Safari - iOS 13.1.3 - iPad

Will try, thanks