My daughter's iPad 3 running 9.3.5 under my wife's account has movies linked from my iTunes account via family sharing. However, they don't show up in the videos app unless I hit download from the store. They'll then either be displayed with the thumbnail if fully downloaded or look like a greyed out rectangle if there's not enough room.
My issues are:
Why do the thumbnails not display?
Why does the cloud symbol not show when the movie isn't on the device?
Why does the movie thumbnail go away when I delete a downloaded movie (to recapture space) but sticks around for other movies (my wife's account/movies)?
Why can't I stream movies from these grey thumbnails?
Anything I can do to get around these issues instead of going through the convoluted process of going to the store, switching users, downloading, etc? My daughter can't navigate all that.
My issues are:
Why do the thumbnails not display?
Why does the cloud symbol not show when the movie isn't on the device?
Why does the movie thumbnail go away when I delete a downloaded movie (to recapture space) but sticks around for other movies (my wife's account/movies)?
Why can't I stream movies from these grey thumbnails?
Anything I can do to get around these issues instead of going through the convoluted process of going to the store, switching users, downloading, etc? My daughter can't navigate all that.