My daughter's iPad 3 running 9.3.5 under my wife's account has movies linked from my iTunes account via family sharing. However, they don't show up in the videos app unless I hit download from the store. They'll then either be displayed with the thumbnail if fully downloaded or look like a greyed out rectangle if there's not enough room.
My issues are:
Why do the thumbnails not display?
Why does the cloud symbol not show when the movie isn't on the device?
Why does the movie thumbnail go away when I delete a downloaded movie (to recapture space) but sticks around for other movies (my wife's account/movies)?
Why can't I stream movies from these grey thumbnails?
Anything I can do to get around these issues instead of going through the convoluted process of going to the store, switching users, downloading, etc? My daughter can't navigate all that.
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My issues are:
Why do the thumbnails not display?
Why does the cloud symbol not show when the movie isn't on the device?
Why does the movie thumbnail go away when I delete a downloaded movie (to recapture space) but sticks around for other movies (my wife's account/movies)?
Why can't I stream movies from these grey thumbnails?
Anything I can do to get around these issues instead of going through the convoluted process of going to the store, switching users, downloading, etc? My daughter can't navigate all that.