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Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
Ok, so apparently my sister was using my iPad and she went to some sketchy website and this occurred. I don't know how to stop it. The animation kee for composing a new email keeps happening when you go into Safari and you can't click cancel. It has also crashed where you see the spinning circle but I didn't see an Apple logo before i went back to the homescreen. What should I do?
0

[doublepost=1481507814][/doublepost]This is the screenshot
[doublepost=1481508532][/doublepost]I cleared the browsing history to stop he endless virus messages but I'm still worried
 

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DeltaMac

macrumors G5
Jul 30, 2003
13,757
4,582
Delaware
That's just an adware popup.
You can google that phone number, which will show you that it is a known issue..
(don't call the number, they are just trying to sell you a "fix", to "fix" an issue that you don't have.
Here's an Apple support article that should help you get rid of it.
https://support.apple.com/en-us/HT203987
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Ok, so apparently my sister was using my iPad and she went to some sketchy website and this occurred. I don't know how to stop it. The animation kee for composing a new email keeps happening when you go into Safari and you can't click cancel. It has also crashed where you see the spinning circle but I didn't see an Apple logo before i went back to the homescreen. What should I do?
0

[doublepost=1481507814][/doublepost]This is the screenshot
[doublepost=1481508532][/doublepost]I cleared the browsing history to stop he endless virus messages but I'm still worried
You cleared Safari which got rid of the stuck site. There's nothing else to do, aide from basically not going to shady/weird sites and use an ad blocker if that's possible.
 

SoYoung

macrumors 68000
Jul 3, 2015
1,545
955
I had this kind of issue before, I had to delete the entire Safari history to fix this. Its not a virus, but its annoying as hell when it happens if you care about your history log.
 

ZEEN0j

macrumors 68000
Sep 29, 2014
1,569
721
Would it be possible to instead of deleting your history. To just send a link to yourself, open it and then clear all open tabs? I'm guessing the pop ups only show when the "bad" link is open.
 

addamas

macrumors 65816
Apr 20, 2016
1,314
1,341
Use any other app to open link in browser - then go to recent pages and delete that crap
 

Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
Would it be possible to instead of deleting your history. To just send a link to yourself, open it and then clear all open tabs? I'm guessing the pop ups only show when the "bad" link is open.
Yea, but to delete your history all you have to do is go to Settings and then to Safari's settings and click on the Clear All History and Website Data button
[doublepost=1481581776][/doublepost]Also, I don't know if this is related or not, but for some reason I can't download or update any apps anymore. As soon as I click Update or Get, for a split second it shows the spinning wheel then immediately goes back to Get or Update again.
 
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